Hiver vs Chaport Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Hiver Chaport
Starts at $35/mo $39/mo
Number of plans 4 3
Free plan
Free trial
Pricing model per-seat flat-rate

Free

$0/mo
  • Shared Inbox and ticketing
  • Channels (Email, Chat and Help Center)
  • 24*7 support

Growth

$35/mo
  • AI Agents
  • AI Copilot
  • AI Knowledge Builder
  • Voice
  • Rule-based Automations
  • Pre-built Analytics
  • Basic integrations

Pro

Popular
$65/mo
  • Customer Portal
  • Slack channel
  • SLAs
  • CSAT surveys
  • Advanced Analytics
  • Premium integrations
  • API access

Elite

$95/mo
  • AI QA
  • AI Insights
  • Customer Intelligence
  • Skill-based routing
  • Custom Objects
  • Personal to Shared Inbox rules
  • SSO, HIPPAA, and custom roles

Free

$0/mo
  • Unlimited chats & websites
  • 60-day chat history
  • 1 default auto-invitation (branded)
  • Basic widget customization
  • Web, desktop & mobile apps

Pro

$39/mo
  • Unlimited chat history
  • Auto-invitations
  • Advanced widget customization
  • Email & messengers integration
  • Saved replies
  • Pre-chat form
  • Detailed reports
  • Autoresponder
  • REST & JavaScript API

Unlimited

$129/mo
  • Chatbots
  • Knowledge base + FAQ bot
  • Teams
  • Assignment rules
  • Shared saved replies
  • Custom fields
  • Chat ratings
  • Advanced reports
  • On-demand reports
  • Zapier integration

Hiver vs Chaport FAQ

Which one is cheaper?
Hiver starts lower at $35/mo, compared to $39/mo for Chaport.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Hiver uses per-seat pricing, while Chaport goes with flat-rate. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Hiver: At $35–$95/seat/month, Hiver sits in the mid-market range for help desk tools, undercutting Zendesk and Intercom but priced above scrappier alternatives like Freshdesk's entry tiers. They're clearly going after Gmail-native teams who find traditional ticketing systems overkill — that's a specific and defensible niche. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option.

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