Hiver vs Chaport Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- Shared Inbox and ticketing
- Channels (Email, Chat and Help Center)
- 24*7 support
Growth
- AI Agents
- AI Copilot
- AI Knowledge Builder
- Voice
- Rule-based Automations
- Pre-built Analytics
- Basic integrations
Pro
Popular- Customer Portal
- Slack channel
- SLAs
- CSAT surveys
- Advanced Analytics
- Premium integrations
- API access
Elite
- AI QA
- AI Insights
- Customer Intelligence
- Skill-based routing
- Custom Objects
- Personal to Shared Inbox rules
- SSO, HIPPAA, and custom roles
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Hiver vs Chaport FAQ
- Which one is cheaper?
- Hiver starts lower at $35/mo, compared to $39/mo for Chaport.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Hiver uses per-seat pricing, while Chaport goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Hiver: At $35–$95/seat/month, Hiver sits in the mid-market range for help desk tools, undercutting Zendesk and Intercom but priced above scrappier alternatives like Freshdesk's entry tiers. They're clearly going after Gmail-native teams who find traditional ticketing systems overkill — that's a specific and defensible niche. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option.
Keep tabs on both.
We'll monitor pricing changes for Hiver and Chaport and let you know when something moves.