incident.io vs Axiom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| incident.io pricing | Axiom pricing | |
|---|---|---|
| Starts at | $19/mo | $25/mo |
| Number of plans | 4 | 2 |
| Free plan | ||
| Free trial | — | — |
| Pricing model | per-seat | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Basic
- Slack or Microsoft Teams native incident response
- Single team on-call
- Status page
- Essential incident automation
Team
- Slack & Teams native incident response
- Multi-team on-call and alerting
- Workflows
Pro
Popular- Advanced insights & custom dashboards
- Customizable post-incident process & postmortems
- Private incidents and policies
Enterprise
- Dedicated customer success manager
- Advanced access control & multiple environments
- Enterprise security & compliance
- 99.99% uptime SLA
Axiom Cloud
- Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included
- Automatic volume discounts on usage beyond the allowance
- Configurable retention
- Self-serve enterprise add-ons (SSO, RBAC, Directory Sync, Audit Logs)
- Compute credit pre-purchase for deeper discounts
- All integrations
- Email support (paid SLA + dedicated available)
Personal
- 500 GB/mo data loading
- 10 GB-hours query compute
- 25 GB storage
- 30-day retention
- Full APL access
- All integrations
- Community support
incident.io vs Axiom FAQ
- Which one is cheaper?
- incident.io starts lower at $19/mo, compared to $25/mo for Axiom.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. incident.io uses per-seat pricing, while Axiom goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. incident.io: Priced as the modern, mid-market alternative to PagerDuty and Opsgenie, with a low entry point that undercuts the incumbents on headline cost. The unbundled on-call add-on is the interesting move: it lets them win on a cheap Slack-native incident workflow first, then monetize the pager later. Axiom: Axiom sits in the lean/self-serve middle of the observability pricing pack — not a loss-leader like some free-forever tools, but far cheaper to start than enterprise-gated competitors that force you into a sales call for basic controls. They're clearly going after teams that want enterprise features without the enterprise sales cycle.
Still deciding? See the best incident.io alternatives or the best Axiom alternatives, ranked with verified pricing.
Stop checking your competitors manually.
Outmano watches your competitors' prices and features for you. See how competitor pricing monitoring works.
Try Outmano free »
14-day free trial