Jotform vs Lookback Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Jotform pricing Lookback pricing
Starts at $34/mo $24/mo
Number of plans 5 4
Free plan
Free trial —
Pricing model hybrid hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Starter

$0/mo
  • 5 Forms
  • 100 Monthly Submissions
  • 1 User Individual Plan
  • 100 MB Available Space
  • 10,000 Monthly Form Views
  • 500 Total Submission Storage
  • 100 Fields per form
  • 10 Monthly Payment Submissions
  • 10 Monthly Signed Documents

Bronze

$34/mo
  • 25 Forms
  • 1,000 Monthly Submissions
  • 1 User Individual Plan
  • 1 GB Available Space
  • 100,000 Monthly Form Views
  • 10,000 Total Submission Storage
  • 250 Fields per form
  • 100 Monthly Payment Submissions
  • 100 Monthly Signed Documents
  • Remove Jotform Branding

Silver

Popular
$39/mo
  • 50 Forms
  • 2,500 Monthly Submissions
  • 1 User Individual Plan
  • 10 GB Available Space
  • 1,000,000 Monthly Form Views
  • 25,000 Total Submission Storage
  • 500 Fields per form
  • 250 Monthly Payment Submissions
  • 250 Monthly Signed Documents
  • Remove Jotform Branding

Gold

$99/mo
  • 100 Forms
  • 10,000 Monthly Submissions
  • 1 User Individual Plan
  • 100 GB Available Space
  • 10,000,000 Monthly Form Views
  • 100,000 Total Submission Storage
  • 1,000 Fields per form
  • 1,000 Monthly Payment Submissions
  • 1,000 Monthly Signed Documents
  • Remove Jotform Branding
  • HIPAA-Enabled Features Available

Enterprise

Custom
  • Unlimited Forms & Use
  • Unlimited Submissions
  • Multiuser Platform
  • Dedicated Support
  • User Management
  • Single Sign-On (SSO)
  • Service Level Agreements (SLA)
  • Data Residency
  • Professional Services
  • Custom Branding & Domain
  • HIPAA-Enabled Features Available

Freelance

$24/mo
  • 10 sessions
  • 1 panel participant included
  • Bring your own participants for free
  • All core features
  • Solo seat
  • Unlimited guests
  • Chat support

Team

$148/mo
  • 100 sessions
  • 10 panel participants included
  • Bring your own participants for free
  • All core features
  • 10 collaborators
  • Unlimited guests
  • Security Self-Assess
  • Chat support

Insights Hub

Popular
$343/mo
  • 300 sessions
  • 30 panel participants included
  • Bring your own participants for free
  • All core features
  • 30 collaborators
  • Unlimited guests
  • Security Assessment Assist
  • Priority chat support

Enterprise

Custom
  • Unlimited sessions
  • Custom panel participant allocation
  • Bring your own participants for free
  • All core features
  • Custom seat configuration
  • Security Review
  • Custom Legal
  • SSO
  • Invoicing/PO
  • Team Training
  • Audits
  • CSM support

Jotform vs Lookback FAQ

Which one is cheaper?
Lookback is the cheaper option, starting at $24/mo vs $34/mo for Jotform.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Jotform: Sitting in the $34-99 range puts Jotform mid-market — pricier than bare-bones form tools like Google Forms but cheaper than enterprise workflow platforms. They're clearly chasing SMBs and departmental teams who've outgrown free tools but don't need a full enterprise procurement process. Lookback: At under $25/mo for solo users, Lookback undercuts most dedicated user research platforms, but the jump to $148.5 and then $343.5 shows they're not trying to stay budget — they're positioning as a serious research ops tool once you scale past a single freelancer. They're fighting for teams that have outgrown ad hoc Zoom-and-spreadsheet research but aren't ready for enterprise platforms like UserTesting.

Still deciding? See the best Jotform alternatives or the best Lookback alternatives, ranked with verified pricing.

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