Jotform vs User Interviews Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Jotform pricing | User Interviews pricing | |
|---|---|---|
| Starts at | $34/mo | $36/mo |
| Number of plans | 5 | 3 |
| Free plan | — | |
| Free trial | — | — |
| Pricing model | hybrid | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- 5 Forms
- 100 Monthly Submissions
- 1 User Individual Plan
- 100 MB Available Space
- 10,000 Monthly Form Views
- 500 Total Submission Storage
- 100 Fields per form
- 10 Monthly Payment Submissions
- 10 Monthly Signed Documents
Bronze
- 25 Forms
- 1,000 Monthly Submissions
- 1 User Individual Plan
- 1 GB Available Space
- 100,000 Monthly Form Views
- 10,000 Total Submission Storage
- 250 Fields per form
- 100 Monthly Payment Submissions
- 100 Monthly Signed Documents
- Remove Jotform Branding
Silver
Popular- 50 Forms
- 2,500 Monthly Submissions
- 1 User Individual Plan
- 10 GB Available Space
- 1,000,000 Monthly Form Views
- 25,000 Total Submission Storage
- 500 Fields per form
- 250 Monthly Payment Submissions
- 250 Monthly Signed Documents
- Remove Jotform Branding
Gold
- 100 Forms
- 10,000 Monthly Submissions
- 1 User Individual Plan
- 100 GB Available Space
- 10,000,000 Monthly Form Views
- 100,000 Total Submission Storage
- 1,000 Fields per form
- 1,000 Monthly Payment Submissions
- 1,000 Monthly Signed Documents
- Remove Jotform Branding
- HIPAA-Enabled Features Available
Enterprise
- Unlimited Forms & Use
- Unlimited Submissions
- Multiuser Platform
- Dedicated Support
- User Management
- Single Sign-On (SSO)
- Service Level Agreements (SLA)
- Data Residency
- Professional Services
- Custom Branding & Domain
- HIPAA-Enabled Features Available
Pay As You Go
- Access to 7.5 million participants
- Rich targeting & screening
- Scheduling automation
- Incentive distribution
- Quota tracking
- Research tool integrations
- AI insights & analysis
- Unlimited seats
- Project coordinator & live chat support
Essential
Popular- Save 27% per session
- Further discounts for tasks and surveys
- Quota automation
- Re-invite past participants
- Customer success support
Custom
- Best rate guaranteed
- Deep discounts for tasks and surveys
- Negotiable contract terms
- Security review
- Prioritized project support
- Enterprise customer success manager
- Custom onboarding
Jotform vs User Interviews FAQ
- Which one is cheaper?
- Jotform starts lower at $34/mo, compared to $36/mo for User Interviews.
- Can I use either one for free?
- Jotform has a free plan. User Interviews doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Jotform uses hybrid pricing, while User Interviews goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Jotform: Sitting in the $34-99 range puts Jotform mid-market — pricier than bare-bones form tools like Google Forms but cheaper than enterprise workflow platforms. They're clearly chasing SMBs and departmental teams who've outgrown free tools but don't need a full enterprise procurement process. User Interviews: Sitting in the usage-based middle tier of the research ops space — not a cheap self-serve tool, but not enterprise-only like Gartner-adjacent research platforms either. They're chasing teams that already know research needs to scale but don't want a flat per-seat SaaS bill for tools half their org won't touch.
Still deciding? See the best Jotform alternatives or the best User Interviews alternatives, ranked with verified pricing.
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