Knock vs Twilio Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Developer
- 10K messages
- 500 guide active users
- 500 AI agent credits
- Unlimited notification workflows
- Unlimited broadcasts
- Unlimited delivery channels
- Unlimited team members
- Batch and delay notifications
- Built-in multi-tenancy
- SSO via Google
Starter
- 50K messages
- 2.5K guide active users
- 2,000 AI agent credits
- Remove Knock branding
- Email client previews
Enterprise
- Flexible volume-based pricing
- Monthly notified user pricing
- Annual commit discounts
- Per-customer branding and preferences
- Translation (i18n) support
- Send analytics data to any data warehouse
- Send observability data to Datadog
- Directory sync (SCIM)
- Enterprise SLAs
- Shared Slack channel and priority support
- SAML 2.0 SSO
- HIPAA compliance / BAA
Knock vs Twilio FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Knock has a free plan. Twilio doesn't — though they do offer a free trial.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Knock: At $250/mo for Starter, Knock is positioning itself as a serious infrastructure layer — not a budget tool, but not absurdly expensive for what it replaces (building in-house notification systems). They're going after product teams at growth-stage companies who've outgrown DIY but aren't ready to negotiate six-figure contracts. Twilio: Premium pricing in the CPaaS space, but they own the developer mindshare. They're not competing on price — they're the reliable, well-documented option that devs trust when building mission-critical communication features.
Keep tabs on both.
We'll monitor pricing changes for Knock and Twilio and let you know when something moves.