Knock vs Twilio Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Developer
- 10K messages
- 500 guide active users
- 500 AI agent credits
- Unlimited notification workflows
- Unlimited broadcasts
- Unlimited delivery channels
- Unlimited team members
- Batch and delay notifications
- Built-in multi-tenancy
- SSO via Google
Starter
- 50K messages
- 2.5K guide active users
- 2,000 AI agent credits
- Remove Knock branding
- Email client previews
Enterprise
- Flexible volume-based pricing
- Monthly notified user pricing
- Annual commit discounts
- Custom roles and permissions
- Per-customer branding and preferences
- Translation (i18n) support
- Send analytics data to any data warehouse
- Send observability data to Datadog
- Directory sync (SCIM)
- Enterprise SLAs
- Shared Slack channel and priority support
- SAML 2.0 SSO
- HIPAA compliance / BAA
Knock vs Twilio FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Knock has a free plan. Twilio doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Knock uses hybrid pricing, while Twilio goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Knock: Knock sits mid-market — not a cheap commodity API, but not pricing like Braze or Iterable either. They're courting engineering-led teams who want notification infrastructure that's more sophisticated than rolling their own, without paying enterprise-messaging-platform prices out of the gate. Twilio: Premium pricing in the CPaaS space, but they own the developer mindshare. They're not competing on price — they're the reliable, well-documented option that devs trust when building mission-critical communication features.
Still deciding? See the best Knock alternatives or the best Twilio alternatives, ranked with verified pricing.
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