Knock Pricing (2026)
It's a hybrid setup — you pay a flat platform fee that bundles in prepaid usage (messages, guide active users, AI agent credits), then overage kicks in at metered rates like $.005/message or $.01/AI agent credit. So the value metric isn't seats, it's consumption across notification volume and AI activity, wrapped in a subscription shell.
- Developer
- $0/mo
- Starter
- $250/mo
- Enterprise
- Contact Sales
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Developer
- 10K messages
- 500 guide active users
- 500 AI agent credits
- Unlimited notification workflows
- Unlimited broadcasts
- Unlimited delivery channels
- Unlimited team members
- Batch and delay notifications
- Built-in multi-tenancy
- SSO via Google
Starter
- 50K messages
- 2.5K guide active users
- 2,000 AI agent credits
- Remove Knock branding
- Email client previews
Enterprise
- Flexible volume-based pricing
- Monthly notified user pricing
- Annual commit discounts
- Custom roles and permissions
- Per-customer branding and preferences
- Translation (i18n) support
- Send analytics data to any data warehouse
- Send observability data to Datadog
- Directory sync (SCIM)
- Enterprise SLAs
- Shared Slack channel and priority support
- SAML 2.0 SSO
- HIPAA compliance / BAA
Does Knock have a free plan?
Yes: the Developer plan is free forever, not a time-limited trial. When you outgrow it, paid plans start at $250/mo.
What the free plan includes
- 10K messages
- 500 guide active users
- 500 AI agent credits
- Unlimited notification workflows
- Unlimited broadcasts
- Unlimited delivery channels
- Unlimited team members
- Batch and delay notifications
- Built-in multi-tenancy
- SSO via Google
AI Pricing Analysis
Pricing Model
It's a hybrid setup — you pay a flat platform fee that bundles in prepaid usage (messages, guide active users, AI agent credits), then overage kicks in at metered rates like $.005/message or $.01/AI agent credit. So the value metric isn't seats, it's consumption across notification volume and AI activity, wrapped in a subscription shell.
Tier Strategy
Developer is the free sandbox for engineers kicking the tires or running side projects with light volume. Starter at $250/mo is built for small teams shipping real notification infrastructure who need prepaid capacity without negotiating a contract. The jump to Enterprise happens when usage consistently blows past prepaid allotments, or when you need SSO, custom SLAs, and dedicated support that a self-serve plan can't offer.
Competitive Positioning
Knock sits mid-market — not a cheap commodity API, but not pricing like Braze or Iterable either. They're courting engineering-led teams who want notification infrastructure that's more sophisticated than rolling their own, without paying enterprise-messaging-platform prices out of the gate.
Growth Lever
Usage overages are the quiet growth engine — every extra message, guide active user, or AI credit adds incremental revenue without a plan change. The bigger lever is graduating to Enterprise once volume, compliance needs, or AI feature usage outpace what a flat $250/mo plan with prepaid caps can reasonably cover.
Want the strategist's read on the live page? Read the AI teardown of Knock's pricing page →
Knock Pricing FAQ
- How much does Knock cost?
- Paid plans start at $250/mo. There's also an Enterprise tier with custom pricing. You can get started on the free plan before committing.
- Is there a free plan?
- Yes. The "Developer" plan is free forever, not just a trial. You get 10k messages, 500 guide active users, 500 ai agent credits — plus 7 more features. It's enough to evaluate the product before upgrading.
- Can I try it before paying?
- There's no trial per se, but the free plan lets you use the product indefinitely with some limits.
- How does the pricing work?
- It's a hybrid setup — you pay a flat platform fee that bundles in prepaid usage (messages, guide active users, AI agent credits), then overage kicks in at metered rates like $.005/message or $.01/AI agent credit. So the value metric isn't seats, it's consumption across notification volume and AI activity, wrapped in a subscription shell.
- Is there a discount for annual billing?
- Annual commit discounts.
- Which plan makes sense for me?
- Developer is the free sandbox for engineers kicking the tires or running side projects with light volume. Starter at $250/mo is built for small teams shipping real notification infrastructure who need prepaid capacity without negotiating a contract. The jump to Enterprise happens when usage consistently blows past prepaid allotments, or when you need SSO, custom SLAs, and dedicated support that a self-serve plan can't offer.
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Comparing Knock to something specific? Try Knock vs Courier, Knock vs Novu, or Knock vs Plivo. Or see the best Knock alternatives, ranked.
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