LiveAgent vs Chaport Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Small business
- AI Agents
- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
Medium business
Popular- AI Agents incl. full setup
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
Large business
- SSO
- Custom roles
- Time tracking & Audit log
- Audit log
- X
- Viber
- Telegram
Enterprise
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
LiveAgent vs Chaport FAQ
- Which one is cheaper?
- LiveAgent starts lower at $15/mo, compared to $39/mo for Chaport.
- Can I use either one for free?
- Chaport has a free plan. LiveAgent doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. LiveAgent uses per-seat pricing, while Chaport goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. LiveAgent: LiveAgent undercuts the Zendesk/Intercom crowd pretty aggressively, positioning itself as the budget-to-mid option for teams that want multi-channel support without enterprise-level spend. It's clearly gunning for cost-sensitive SMBs who'd otherwise get priced out of the bigger helpdesk platforms. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option.
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