Mintlify vs ProProfs Knowledge Base Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Mintlify pricing ProProfs Knowledge Base pricing
Starts at $540/mo $49/mo
Number of plans 3 5
Free plan
Free trial
Pricing model hybrid per-seat

Price is one row. To weigh the features too, use our feature comparison template →

Starter

$0/mo
  • Full platform
  • Custom domain
  • Web editor
  • Authentication
  • MCP server
  • API playground

Pro

$540/mo
  • Agent
  • Assistant
  • Automations
  • Preview deployments
  • Admin APIs

Enterprise

Custom
  • SSO, SCIM & RBAC
  • Performance SLA
  • Advanced insights
  • Enterprise security & legal
  • Migration & support

Free Plan

$0/mo
  • Unlimited Knowledge Base
  • Unlimited Public Views
  • Homepage Builder
  • Brand & Design
  • Templates
  • Mobile & Tablet
  • Language Localization
  • Help Widget
  • Revision History
  • Version Control
  • Advanced Editor
  • Conditional Content
  • Reports & Analytics
  • Vault
  • Ticket Forms & Deflector
  • Private Sites
  • Workflow & Comments
  • Tooltips, Lightboxes & Pop-ups
  • Merge Tags & Content Snippets
  • Roles & Permissions
  • API, SSO, SAML, JWT
  • Third-Party Integrations

Essentials

$49/mo
  • 1 Site
  • 300 Pages
  • AI Writer
  • AI Search
  • AI Tone, Grammar & Spelling
  • AI Prompts & Summaries
  • AI Translation
  • AI Import
  • AI SEO
  • Word, PDF & PPT Import
  • Video, Images & Text
  • TOC & Keyword Index
  • Callouts & Toggles
  • Revision History & Vault
  • Links & File Manager
  • API Documentation
  • Custom Fonts & Themes
  • Homepage Builder
  • 25+ Templates
  • Custom CSS & HTML
  • Keyword & Advanced Search
  • Bing Webmaster Tools
  • Google Analytics
  • Comments, Feedback & Ratings
  • Ticket Form
  • Article Performance
  • Search Trends & Gaps
  • GDPR & SSL Compliance

Business

$69/mo
  • 3 Sites
  • 500 Pages
  • AI Reports
  • AI Style Guide
  • AI Screenshot Annotation
  • Guide Generator
  • Browser Extension
  • Interactive Demos
  • Auto-Sync to UI Changes
  • Embed Interactive Guides
  • 60+ Language Localization
  • Version Control
  • Single Sourcing & Sync
  • Article Expiration
  • Page & Folder Restrictions
  • Slash Commands
  • Multi-Branding
  • URL Redirection
  • Notifications & Groups
  • Ticket Forms
  • Ticket Deflection
  • Help Widget
  • In-Page Contextual Help
  • Platform Migration
  • Multi-Format Import
  • Export, Backup & Reports
  • Search Analytics
  • Content Health
  • Broken Link Detection

Business Complete Elite

Popular
$79/mo
  • Unlimited Sites
  • Unlimited Pages
  • AI Chatbot & Author Agent
  • AI Translation Sync
  • AI Agents
  • Self-Healing KB & Delivery
  • Personalization Engine
  • Deflection Analytics
  • Content Snippets
  • Approval Workflow
  • Roles & Permissions
  • Conditional Content
  • Custom Fields & Metadata
  • XLIFF Import/Export
  • Swagger / OpenAPI Import
  • Markdown Editor
  • Audit Logs
  • Enterprise Security
  • Active Directory & SCIM
  • HIPAA Compliance
  • SOC 2-Aligned Controls
  • IP Restriction & 2FA
  • API, SSO & Webhooks
  • 100+ Integrations
  • Feedback Forms
  • Personalized Onboarding
  • First Site Built For You
  • Custom Site Development
  • Premium Support
  • Dedicated L&D Officer

Customer Delight Suite

$499/mo
  • AI powered 24/7 self-help
  • AI Search
  • AI Writer
  • Learns from Every Ticket
  • Finds Content Gaps
  • Auto-Learns from Tickets
  • Ready-Made KB Template
  • Shared Inbox — Omnichannel
  • AI Ticket Auto-Deflection
  • AI Replies, Routing & SLAs
  • Smart Agent Routing
  • AI KB Auto-Updates
  • AI Chatbot — 24/7 No Agent
  • Instant KB Answers
  • AI Survey Writer
  • AI Sentiment & Alerts
  • Predictive Satisfaction
  • Auto-Fire Surveys on Close
  • 50+ Survey Templates
  • Skip Logic & White-Label
  • Nudge Surveys
  • AI Sentiment & Targeting
  • Exit-Intent & In-App
  • HeatMaps & Recordings
  • White Glove Data Migration
  • First KB Built With You
  • Custom Integration Build
  • Dedicated Success Manager
  • Quarterly CX Review

Mintlify vs ProProfs Knowledge Base FAQ

Which one is cheaper?
ProProfs Knowledge Base is the cheaper option, starting at $49/mo vs $540/mo for Mintlify.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Mintlify uses hybrid pricing, while ProProfs Knowledge Base goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Mintlify: At $450-540/mo for Pro, this is a premium play that sits well above GitBook and Docusaurus-style options and signals a design-forward, developer-tool-company buyer. They're betting that API-first startups will pay more for polished output and AI-native features rather than compete on price. ProProfs Knowledge Base: This is squarely a value-priced mid-market play. At $49 to $79 per author they sit below premium KB tools, with a free plan and trial to lower the evaluation barrier. They're going after SMBs and small support teams who want a capable KB without paying enterprise prices, then upselling the bundle.

Still deciding? See the best Mintlify alternatives or the best ProProfs Knowledge Base alternatives, ranked with verified pricing.

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