PagerDuty vs Axiom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
- API Calls Included
- 750+ out-of-box integrations (Monitoring and chat)
- No maintenance windows ever
Professional
- Basic Chat Experience (Slack, Microsoft Teams)
- More international phone/SMS notifications
- More On-call Schedules
- More Escalation Policies
- Major Incident Workflow Template with limited triggers & actions
- External Status Page (up to 250 subscribers)
- 2 predefined Incident Roles
- 3 predefined Incident Types
- 2 Teams
- SSO
- Basic ticketing integrations
- Email support
- PagerDuty Advance (1,000 one-time AI Actions)
- Post-Incident Reviews
Business
Popular- Custom Fields
- Up to 3 custom Incident Types
- Expanded set of triggers and actions on Incident Workflows
- Advanced admin features
- Advanced ITSM integrations
- Multi-year historical data access
- Internal Status Pages
- External Status Page (up to 500 subscribers)
- PagerDuty Advance (5,000 one-time AI Actions)
Enterprise
- Full Chat Experience with Premium Slack Actions
- Incident Workflows: Conditionals, Loops, and Delays
- Incident Workflows: Advanced Actions
- 10 custom Incident Roles
- Incident Tasks
- Up to 100 Custom Incident Types
- Post-Incident Reviews
- PagerDuty Advance (20,000 one-time AI Actions)
- Bi-directional Custom Field Sync with ServiceNow
- Intune Support for Mobile App
Axiom Cloud
- Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included
- Automatic volume discounts on usage beyond the allowance
- Configurable retention
- Self-serve enterprise add-ons (SSO, RBAC, Directory Sync, Audit Logs)
- Compute credit pre-purchase for deeper discounts
- All integrations
- Email support (paid SLA + dedicated available)
Personal
- 500 GB/mo data loading
- 10 GB-hours query compute
- 25 GB storage
- 30-day retention
- Full APL access
- All integrations
- Community support
PagerDuty vs Axiom FAQ
- Which one is cheaper?
- They both start at the same price — $25/mo. The difference is in what you get at each tier.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. PagerDuty uses per-seat pricing, while Axiom goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. PagerDuty: PagerDuty sits mid-to-premium in the incident management space — pricier per seat than upstart competitors like Better Stack or Cronitor, but positioned as the safe, established choice for companies that need to prove reliability to enterprise buyers. They're not fighting on price; they're leaning on the '5,000+ companies' trust signal to win teams that view incident response as mission-critical infrastructure, not a nice-to-have. Axiom: They're positioning as a cost-efficient alternative to Datadog and Splunk — usage-based with no seat tax is a deliberate shot at log management incumbents that charge per user on top of ingestion. They're going after cost-conscious engineering teams burned by unpredictable observability bills.
Keep tabs on both.
We'll monitor pricing changes for PagerDuty and Axiom and let you know when something moves.