PagerDuty vs Better Stack Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| PagerDuty | Better Stack | |
|---|---|---|
| Starts at | $25/mo | $34/mo |
| Number of plans | 4 | 3 |
| Free plan | ||
| Free trial | — | |
| Pricing model | per-seat | hybrid |
Free
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
- API Calls Included
- 750+ out-of-box integrations (Monitoring and chat)
- No maintenance windows ever
Professional
- Basic Chat Experience (Slack, Microsoft Teams)
- More international phone/SMS notifications
- More On-call Schedules
- More Escalation Policies
- Major Incident Workflow Template with limited triggers & actions
- External Status Page (up to 250 subscribers)
- 2 predefined Incident Roles
- 3 predefined Incident Types
- 2 Teams
- SSO
- Basic ticketing integrations
- Email support
- PagerDuty Advance (1,000 one-time AI Actions)
- Post-Incident Reviews
Business
Popular- Custom Fields
- Up to 3 custom Incident Types
- Expanded set of triggers and actions on Incident Workflows
- Advanced admin features
- Advanced ITSM integrations
- Multi-year historical data access
- Internal Status Pages
- External Status Page (up to 500 subscribers)
- PagerDuty Advance (5,000 one-time AI Actions)
Enterprise
- Full Chat Experience with Premium Slack Actions
- Incident Workflows: Conditionals, Loops, and Delays
- Incident Workflows: Advanced Actions
- 10 custom Incident Roles
- Incident Tasks
- Up to 100 Custom Incident Types
- Post-Incident Reviews
- PagerDuty Advance (20,000 one-time AI Actions)
- Bi-directional Custom Field Sync with ServiceNow
- Intune Support for Mobile App
Free
- 10 monitors & heartbeats, 1 status page
- Slack & e-mail alerts
- 100,000 exceptions per month
- 5,000 session replays
- 3 GB logs retained for 3 days
- 3 GB traces retained for 3 days
- 30 GB metrics
- 3 GB web events retained for 3 days
Team member
- Free access to Telemetry
Responder
- Access to Uptime with incident management, on-call, monitoring and status pages with unlimited phone call and SMS alerts
PagerDuty vs Better Stack FAQ
- Which one is cheaper?
- PagerDuty starts lower at $25/mo, compared to $34/mo for Better Stack.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. PagerDuty uses per-seat pricing, while Better Stack goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. PagerDuty: PagerDuty sits at the premium end of the incident management category — it's not competing on price against cheaper alternatives like Better Uptime or Opsgenie's lower tiers, it's competing on being the default enterprise standard. They're clearly optimizing to win mid-market and up, not scrappy five-person startups who'll likely camp on the free tier. Better Stack: This sits mid-market — not a bargain-bin uptime checker, not an enterprise incident command platform like PagerDuty. The free tier and modular pricing are clearly aimed at scrappy engineering teams who don't want to pay for seats they don't need but will happily pay for the specific features they do.
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