ProProfs Knowledge Base vs Archbee Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| ProProfs Knowledge Base pricing | Archbee pricing | |
|---|---|---|
| Starts at | $49/mo | $80/mo |
| Number of plans | 5 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free Plan
- Unlimited Knowledge Base
- Unlimited Public Views
- Homepage Builder
- Brand & Design
- Templates
- Mobile & Tablet
- Language Localization
- Help Widget
- Revision History
- Version Control
- Advanced Editor
- Conditional Content
- Reports & Analytics
- Vault
- Ticket Forms & Deflector
- Private Sites
- Workflow & Comments
- Tooltips, Lightboxes & Pop-ups
- Merge Tags & Content Snippets
- Roles & Permissions
- API, SSO, SAML, JWT
- Third-Party Integrations
Essentials
- 1 Site
- 300 Pages
- AI Writer
- AI Search
- AI Tone, Grammar & Spelling
- AI Prompts & Summaries
- AI Translation
- AI Import
- AI SEO
- Word, PDF & PPT Import
- Video, Images & Text
- TOC & Keyword Index
- Callouts & Toggles
- Revision History & Vault
- Links & File Manager
- API Documentation
- Custom Fonts & Themes
- Homepage Builder
- 25+ Templates
- Custom CSS & HTML
- Keyword & Advanced Search
- Bing Webmaster Tools
- Google Analytics
- Comments, Feedback & Ratings
- Ticket Form
- Article Performance
- Search Trends & Gaps
- GDPR & SSL Compliance
Business
- 3 Sites
- 500 Pages
- AI Reports
- AI Style Guide
- AI Screenshot Annotation
- Guide Generator
- Browser Extension
- Interactive Demos
- Auto-Sync to UI Changes
- Embed Interactive Guides
- 60+ Language Localization
- Version Control
- Single Sourcing & Sync
- Article Expiration
- Page & Folder Restrictions
- Slash Commands
- Multi-Branding
- URL Redirection
- Notifications & Groups
- Ticket Forms
- Ticket Deflection
- Help Widget
- In-Page Contextual Help
- Platform Migration
- Multi-Format Import
- Export, Backup & Reports
- Search Analytics
- Content Health
- Broken Link Detection
Business Complete Elite
Popular- Unlimited Sites
- Unlimited Pages
- AI Chatbot & Author Agent
- AI Translation Sync
- AI Agents
- Self-Healing KB & Delivery
- Personalization Engine
- Deflection Analytics
- Content Snippets
- Approval Workflow
- Roles & Permissions
- Conditional Content
- Custom Fields & Metadata
- XLIFF Import/Export
- Swagger / OpenAPI Import
- Markdown Editor
- Audit Logs
- Enterprise Security
- Active Directory & SCIM
- HIPAA Compliance
- SOC 2-Aligned Controls
- IP Restriction & 2FA
- API, SSO & Webhooks
- 100+ Integrations
- Feedback Forms
- Personalized Onboarding
- First Site Built For You
- Custom Site Development
- Premium Support
- Dedicated L&D Officer
Customer Delight Suite
- AI powered 24/7 self-help
- AI Search
- AI Writer
- Learns from Every Ticket
- Finds Content Gaps
- Auto-Learns from Tickets
- Ready-Made KB Template
- Shared Inbox — Omnichannel
- AI Ticket Auto-Deflection
- AI Replies, Routing & SLAs
- Smart Agent Routing
- AI KB Auto-Updates
- AI Chatbot — 24/7 No Agent
- Instant KB Answers
- AI Survey Writer
- AI Sentiment & Alerts
- Predictive Satisfaction
- Auto-Fire Surveys on Close
- 50+ Survey Templates
- Skip Logic & White-Label
- Nudge Surveys
- AI Sentiment & Targeting
- Exit-Intent & In-App
- HeatMaps & Recordings
- White Glove Data Migration
- First KB Built With You
- Custom Integration Build
- Dedicated Success Manager
- Quarterly CX Review
Growing
- Unlimited readers
- Unlimited project spaces
- Public/private portals
- Custom domain & branding
- Custom JavaScript
- Password protection
- GitHub integration
- API Documentation
Scaling
Popular- Complete branding control
- Review system
- Reusable content & variables
- Versioning & localization
- Advanced team/reader access control
Enterprise
- All add-ons included
- Multiple teams/orgs
- AI-assisted translations
- SAML & OIDC SSO
- Invoicing options
- Onboarding & training
- Priority support
ProProfs Knowledge Base vs Archbee FAQ
- Which one is cheaper?
- ProProfs Knowledge Base starts lower at $49/mo, compared to $80/mo for Archbee.
- Can I use either one for free?
- ProProfs Knowledge Base has a free plan. Archbee doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. ProProfs Knowledge Base uses per-seat pricing, while Archbee goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. ProProfs Knowledge Base: This is squarely a value-priced mid-market play. At $49 to $79 per author they sit below premium KB tools, with a free plan and trial to lower the evaluation barrier. They're going after SMBs and small support teams who want a capable KB without paying enterprise prices, then upselling the bundle. Archbee: At $80 entry on annual billing, they sit in the accessible-to-mid range for docs platforms, well above the free-tier crowd but short of the premium enterprise players. The aggressive discount stack (50% for startups for two years, free Growing for open source, 50% for nonprofits and education) shows they're fighting for early-stage and community mindshare, then banking on those accounts growing into paying seats. There's no free plan, so they lean on a trial plus those discounts to get people in.
Still deciding? See the best ProProfs Knowledge Base alternatives or the best Archbee alternatives, ranked with verified pricing.
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