Re:amaze vs Chaport Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Basic
- Unlimited Email Inboxes
- Live Chat
- Social Media Channels
- Public/Internal FAQ
- Workflow Automation (Macros)
- Response Templates
- Website Integration
- Chatbots
- Cues (Proactive Messages)
- Basic Reporting
- Customer Intents
- Re:amaze AI Agent
Pro
Popular- All of the features in Basic
- Manage Multiple Brands in one Account
- Live View of Site Visitors
- Advanced Reporting
- SMS and Voice Channels
- Custom Hosted Domain
- Customizable Email Appearance
- Status Page
Plus
- All of the features in Pro
- Peek (Live Screensharing)
- Departments (Staff Groups)
- Staff Performance Reporting
- Staff Shifts and Vacation Days
- Customizable Staff Roles
- Customer Satisfaction Ratings
- In-Chat Video Calls
- Optional Classic Chat Mode *
- FAQ Article Edit History
Starter
- All of the features in Basic for unlimited team members
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Re:amaze vs Chaport FAQ
- Which one is cheaper?
- Re:amaze starts lower at $29/mo, compared to $39/mo for Chaport.
- Can I use either one for free?
- Chaport has a free plan. Re:amaze doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Re:amaze uses per-seat pricing, while Chaport goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Re:amaze: At $29–$69/seat, Re:amaze sits in the mid-market range — cheaper than Zendesk or Intercom, but not a budget tool. They're clearly targeting Shopify-ecosystem SMBs and lean support teams that want multi-channel help desk functionality without enterprise pricing overhead. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option.
Keep tabs on both.
We'll monitor pricing changes for Re:amaze and Chaport and let you know when something moves.