Re:amaze Pricing (2026)
Per-seat pricing charges you for every team member with a login, so costs scale linearly with headcount rather than conversation volume — except for the oddball Starter plan, which flips to flat-rate but caps you at 500 responded conversations a month.
- Basic
- $29/mo per seat
- Pro Popular
- $49/mo per seat
- Plus
- $69/mo per seat
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Basic
- Unlimited Email Inboxes
- Live Chat
- Social Media Channels
- Public/Internal FAQ
- Workflow Automation (Macros)
- Response Templates
- Website Integration
- Chatbots
- Cues (Proactive Messages)
- Basic Reporting
- Re:amaze AI Agent
Pro
Popular- Manage Multiple Brands in one Account
- Live View of Site Visitors
- Advanced Reporting
- SMS and Voice Channels
- Custom Hosted Domain
- Customizable Email Appearance
- AI Intents
- Status Page
Plus
- Peek (Live Screensharing)
- Departments (Staff Groups)
- Staff Performance Reporting
- Staff Shifts and Vacation Days
- Customizable Staff Roles
- Customer Satisfaction Ratings
- In-Chat Video Calls
- Optional Classic Chat Mode *
- FAQ Article Edit History
Does Re:amaze have a free plan?
No. There's no free-forever plan. There is a free trial that lasts 14 days, with no credit card required, and paid plans start at $29/mo.
Want free? Botpress, Chaport, and Chatwoot have free plans: see all Re:amaze alternatives →
AI Pricing Analysis
Pricing Model
Per-seat pricing charges you for every team member with a login, so costs scale linearly with headcount rather than conversation volume — except for the oddball Starter plan, which flips to flat-rate but caps you at 500 responded conversations a month.
Tier Strategy
Basic covers the essentials for a small support team just needing shared inbox and chat, Pro is where most growing teams land once they need automation and deeper integrations, and Plus targets orgs that want SLAs, advanced reporting, or multi-brand support baked in. The upgrade trigger is usually feature-driven rather than volume-driven — you hit a wall on workflows or reporting before you hit a seat limit.
Competitive Positioning
Sitting in the mid-market range for help desk tools, Re:amaze undercuts Zendesk and Intercom pretty comfortably while still pricing above bare-bones live chat tools. It's aimed at small-to-mid teams who want a full support suite without enterprise-grade sticker shock.
Growth Lever
Expansion comes from two angles: adding seats as support teams grow, and upgrading tiers to unlock automation, SLA tracking, and richer analytics. The lack of a free plan means the free trial is doing all the top-of-funnel work, pushing prospects to commit to a paid tier fast.
Want the strategist's read on the live page? Read the AI teardown of Re:amaze's pricing page →
Re:amaze Pricing FAQ
- How much does Re:amaze cost?
- Paid plans start at $29/mo, going up to $69/mo for larger teams.
- Is there a free plan?
- No free plan. But there is a free trial, so you can test it out before paying.
- Can I try it before paying?
- Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
- How does the pricing work?
- Per-seat pricing charges you for every team member with a login, so costs scale linearly with headcount rather than conversation volume — except for the oddball Starter plan, which flips to flat-rate but caps you at 500 responded conversations a month.
- Is there a discount for annual billing?
- Yes — you save up to 10% if you pay annually instead of month-to-month. They also mention: "Save 10% with annual billing."
- Which plan makes sense for me?
- Basic covers the essentials for a small support team just needing shared inbox and chat, Pro is where most growing teams land once they need automation and deeper integrations, and Plus targets orgs that want SLAs, advanced reporting, or multi-brand support baked in. The upgrade trigger is usually feature-driven rather than volume-driven — you hit a wall on workflows or reporting before you hit a seat limit.
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Comparing Re:amaze to something specific? Try Re:amaze vs Botpress, Re:amaze vs Chaport, or Re:amaze vs Chatwoot. Or see the best Re:amaze alternatives, ranked.
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