Re:amaze Pricing (2026)

It's a hybrid: the core tiers charge per team member ($29/$49/$69), but the $59 flat Starter plan flips the metric to conversation volume (500 Responded Conversations/mo) with unlimited seats. On top of that, AI resolutions bill at $0.85 each past the included amount, so you're paying for seats, optionally volume, and AI usage.

From $29/mo 3 plans per-seat Free trial Best Re:amaze alternatives → Re:amaze's competitors →
Basic
$29/mo per seat
Pro Popular
$49/mo per seat
Plus
$69/mo per seat
Verified Oct 20, 2026 Official pricing page

Price watch

Get an email when Re:amaze changes its price.

Re:amaze has changed its pricing 2 times since we started watching. Last change Oct 20, 2026.

One email per change, with the old and new price. No newsletter. Unsubscribe in one click.

Screenshot of Re:amaze's pricing page showing its plans and prices
Their pricing page, captured Oct 20, 2026

Basic

$29/mo per seat $26/mo per seat annual
  • Unlimited Email Inboxes
  • Live Chat
  • Social Media Channels
  • Public/Internal FAQ
  • Workflow Automation (Macros)
  • Response Templates
  • Website Integration
  • Chatbots
  • Cues (Proactive Messages)
  • Basic Reporting
  • Re:amaze AI Agent

Pro

Popular
$49/mo per seat $44/mo per seat annual
  • All of the features in Basic
  • Manage Multiple Brands in one Account
  • Live View of Site Visitors
  • Advanced Reporting
  • SMS and Voice Channels
  • Custom Hosted Domain
  • Customizable Email Appearance
  • AI Intents
  • Status Page

Plus

$69/mo per seat $62/mo per seat annual
  • All of the features in Pro
  • Peek (Live Screensharing)
  • Departments (Staff Groups)
  • Staff Performance Reporting
  • Staff Shifts and Vacation Days
  • Customizable Staff Roles
  • Customer Satisfaction Ratings
  • In-Chat Video Calls
  • Optional Classic Chat Mode *
  • FAQ Article Edit History

Does Re:amaze have a free plan?

No. There's no free-forever plan. There is a free trial that lasts 14 days, with no credit card required, and paid plans start at $29/mo.

Want free? Botpress, Chaport, and Chatwoot have free plans: see all Re:amaze alternatives →

AI Pricing Analysis

Pricing Model

It's a hybrid: the core tiers charge per team member ($29/$49/$69), but the $59 flat Starter plan flips the metric to conversation volume (500 Responded Conversations/mo) with unlimited seats. On top of that, AI resolutions bill at $0.85 each past the included amount, so you're paying for seats, optionally volume, and AI usage.

Tier Strategy

Starter is the on-ramp for tiny teams that want unlimited seats on a budget. It breaks down once you hit 500 conversations or when per-seat Basic pricing gets cheaper for a 2-person crew, since two Basic seats cost $58. Basic-to-Pro-to-Plus looks like a feature ladder, and the trial giving everyone full Plus access sets the bar high so the downgrade stings.

Competitive Positioning

Sitting at $29-$69 per seat, they undercut the Zendesk and Intercom crowd and aim at small ecommerce and DTC teams that want a shared inbox plus chat, not a heavy enterprise suite. It's a value-middle play: cheap enough for scrappy support teams, with enough tiers to keep growing accounts from leaving.

Growth Lever

Expansion runs on three tracks: adding agents (linear per-seat revenue), upgrading for higher-tier features that the Plus-level trial teases, and metered AI resolutions at $0.85 a pop that scale with ticket volume. The AI overage is the sneaky one, since revenue grows with your customers' support load even if headcount stays flat.

Want the strategist's read on the live page? Read the AI teardown of Re:amaze's pricing page →

Re:amaze Pricing FAQ

How much does Re:amaze cost?
Paid plans start at $29/mo, going up to $69/mo for larger teams.
Is there a free plan?
No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?
Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
How does the pricing work?
It's a hybrid: the core tiers charge per team member ($29/$49/$69), but the $59 flat Starter plan flips the metric to conversation volume (500 Responded Conversations/mo) with unlimited seats. On top of that, AI resolutions bill at $0.85 each past the included amount, so you're paying for seats, optionally volume, and AI usage.
Is there a discount for annual billing?
Yes — you save up to 10% if you pay annually instead of month-to-month. They also mention: "Save 10% with annual billing."
Which plan makes sense for me?
Starter is the on-ramp for tiny teams that want unlimited seats on a budget. It breaks down once you hit 500 conversations or when per-seat Basic pricing gets cheaper for a 2-person crew, since two Basic seats cost $58. Basic-to-Pro-to-Plus looks like a feature ladder, and the trial giving everyone full Plus access sets the bar high so the downgrade stings.

More Support pricing

All Support pricing →

Weighing these against each other? Track Re:amaze and its alternatives → Pricing, features and reviews, in one weekly brief. Free for 14 days.

Comparing Re:amaze to something specific? Try Re:amaze vs Botpress, Re:amaze vs Chaport, or Re:amaze vs Chatwoot. Or see the best Re:amaze alternatives, ranked.

Set it up once. Get a plan every week.

Add the competitors you care about. Outmano keeps watching them, so you can stop checking their sites.

Try Outmano free »

14-day free trial · $0 today