Rocket.Chat vs Aircall Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Rocket.Chat pricing Aircall pricing
Starts at Custom $30/mo
Number of plans 3 3
Free plan — —
Free trial — —
Pricing model custom per-seat

Price is one row. To weigh the features too, use our feature comparison template →

Rocket.Chat pricing

Official page

Commercial

Custom
  • On-prem, private cloud, isolated VPC/VPN, or fully air-gapped deployment
  • Dedicated cloud hosting
  • High availability and disaster recovery
  • HIPAA-supportive
  • FINRA and MiFID II ready
  • NIS2 and DORA ready
  • GDPR and CCPA configurable
  • Messaging, calls, and screen sharing
  • Secure external collaboration
  • Mobile app for remote and field teams
  • Open API and custom integrations

Government

Custom
  • On-premises, sovereign cloud, or air-gapped deployment
  • Granular role-based access control
  • End-to-end encryption
  • SSO, LDAP, SAML 2.0, and AD
  • Tamper-evident audit logs
  • Message search and export
  • Granular retention policies
  • GDPR-ready with full EU data handling
  • Messaging, calls, and screen sharing
  • Sovereign AI capabilities
  • Matrix protocol federation
  • Accessibility certified

Defense

Custom
  • Air-gapped, isolated environment, and SCIF-ready deployment
  • DoD ATO up to IL6 - deployed on NIPR, SIPR, and JWICS
  • Secret and Top Secret compatible
  • DISA STIG-hardened*
  • FIPS 140-3 validated cryptography
  • Clearance enforced ABAC
  • Encryption key management*
  • Post-quantum E2EE and transport encryption*
  • Managed mobile with device-level enforcement*
  • Messaging, calls, and screen sharing
  • Intelligent search across classified channels
  • Secure coalition and allied network federation
  • XMPP interoperability

Aircall pricing

Official page

Essentials

$30/mo
  • Minimum number of users: 3
  • Max number of teams: 3
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Contact us for rates and bundle
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Up to 1 year (by request, 6 months available in Dashboard)
  • Analytics data: Up to 6 months (Basic Analytics)

Professional

$50/mo
  • Minimum number of users: 3
  • Max number of teams: Unlimited
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Contact us for rates and bundle
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
  • Analytics data: Up to 6 months (Basic and Advanced Analytics)

Custom

Custom
  • Minimum number of users: 25
  • Max number of teams: Unlimited
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Unlimited*
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
  • Analytics data: Unlimited (Analytics+)

Rocket.Chat vs Aircall FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Neither has a free plan.
How do they charge?
Different approach here. Rocket.Chat uses custom pricing, while Aircall goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Aircall: Sitting mid-market against the likes of RingCentral, Dialpad, and JustCall, Aircall isn't fighting on price — those $30-50 per-seat rates land squarely in the middle of the pack. They're going after growing sales and support teams who want something more polished than a budget VoIP tool but aren't ready for enterprise contact-center pricing.

Still deciding? See the best Rocket.Chat alternatives or the best Aircall alternatives, ranked with verified pricing.

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