IT Glue Pricing (2026)
Straight per-seat billing, but with a catch most competitors don't have: rates are locked to a 36-month term, plus a one-time onboarding fee stacked on top. You're not just paying for access — you're committing to three years of headcount forecasting upfront.
- BASIC
- $29/mo per seat
- SELECT
- $38/mo per seat
- ENTERPRISE Popular
- $44/mo per seat
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BASIC
- Unlimited organizations
- Unlimited documentation
- Unlimited Lite Users access
- One integration
- One-way PSA/CRM sync
- One-way RMM sync
- GlueConnect
- IT Glue asset template library
- Vault
- Password SafeShare
- Access, audit and version control
- Single sign-on (SSO/SAML)
- IP access control
- OTP generator
- Automated account backup
- Domain & SSL certificate tracking
- Checklists
- Browser extension & mobile app
- Kaseya University
- Workflows
- Cooper Copilot AI
- AI-powered SOP generator
- Just-in-time provisioning for SSO
- IT Glue API Access
- Custom SSL branding
- Runbooks
- Microsoft Cloud Editor
SELECT
- Unlimited organizations
- Unlimited documentation
- Unlimited Lite Users access
- Two integrations
- Two-way PSA/CRM sync
- One-way RMM sync
- GlueConnect
- IT Glue asset template library
- Vault
- Password SafeShare
- Access, audit and version control
- Single sign-on (SSO/SAML)
- IP access control
- OTP generator
- Automated account backup
- Domain & SSL certificate tracking
- Checklists
- Browser extension & mobile app
- Kaseya University
- Workflows
- Cooper Copilot AI
- AI-powered SOP generator
- Just-in-time provisioning for SSO
- IT Glue API Access
- Custom SSL branding
- Runbooks
- Microsoft Cloud Editor
ENTERPRISE
Popular- Unlimited organizations
- Unlimited documentation
- Unlimited Lite Users access
- Unlimited integrations
- Two-way PSA/CRM sync
- One-way RMM sync
- GlueConnect
- IT Glue asset template library
- Vault
- Password SafeShare
- Access, audit and version control
- Single sign-on (SSO/SAML)
- IP access control
- OTP generator
- Automated account backup
- Domain & SSL certificate tracking
- Checklists
- Browser extension & mobile app
- Kaseya University
- Workflows
- Cooper Copilot AI
- AI-powered SOP generator
- Just-in-time provisioning for SSO
- IT Glue API Access
- Custom SSL branding
- Runbooks
- Microsoft Cloud Editor
Does IT Glue have a free plan?
No. IT Glue lists no free plan or trial on its pricing page. Paid plans start at $29/mo.
AI Pricing Analysis
Pricing Model
Straight per-seat billing, but with a catch most competitors don't have: rates are locked to a 36-month term, plus a one-time onboarding fee stacked on top. You're not just paying for access — you're committing to three years of headcount forecasting upfront.
Tier Strategy
Basic covers core documentation for smaller MSPs just trying to get client info out of spreadsheets. Select and Enterprise likely unlock deeper integrations, security, and workflow features that matter once an MSP is managing dozens of clients and needs tighter access controls or compliance-grade audit trails — though the $6-15 gaps between tiers suggest feature differences are incremental, not dramatic.
Competitive Positioning
IT Glue sits mid-to-premium in the documentation-for-MSPs space, and the 36-month lock-in is a signal they're playing for enterprise-style stickiness rather than land-and-expand SaaS norms. They're not competing on flexibility — they're betting that once an MSP's entire client knowledge base lives in the tool, switching cost does the retention work for them.
Growth Lever
Growth here isn't really about tier upgrades — it's seat count and add-on modules like myITprocess sold separately on top of the base subscription. The real expansion path is an MSP adding more technicians as their client base grows, with bolt-on modules acting as a secondary revenue layer once the core habit is locked in.
IT Glue Pricing FAQ
- How much does IT Glue cost?
- Paid plans start at $29/mo, going up to $44/mo for larger teams.
- Is there a free plan?
- No free plan. You'll need to commit to a paid plan to get started.
- Can I try it before paying?
- Not at the moment. There's no free trial or free plan listed on their pricing page.
- How does the pricing work?
- Straight per-seat billing, but with a catch most competitors don't have: rates are locked to a 36-month term, plus a one-time onboarding fee stacked on top. You're not just paying for access — you're committing to three years of headcount forecasting upfront.
- Which plan makes sense for me?
- Basic covers core documentation for smaller MSPs just trying to get client info out of spreadsheets. Select and Enterprise likely unlock deeper integrations, security, and workflow features that matter once an MSP is managing dozens of clients and needs tighter access controls or compliance-grade audit trails — though the $6-15 gaps between tiers suggest feature differences are incremental, not dramatic.
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Comparing IT Glue to something specific? Try IT Glue vs Domotz, IT Glue vs Hudu, or IT Glue vs SuperOps. Or see the best IT Glue alternatives, ranked.
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