Per-seat pricing
Charge per user, per month
Your matchThe default for collaboration software. Every person who logs in is a seat, and revenue grows as your customer rolls you out to more of the team. Buyers understand it instantly because most of their stack already bills this way.
Best when
- Value clearly grows with each extra person who uses the product.
- The product is collaborative: shared workspaces, assignments, approvals.
- Your buyer budgets by headcount and expects per-user prices.
Watch out
- Seat prices punish adoption. Customers ration logins, and shared accounts appear.
- If AI does more of the work in your product, seats stop tracking value. Fewer people get more done, and your revenue shrinks while delivered value grows.
- Champions under-buy seats to keep the invoice small, which caps expansion.
Value metric: Active users. Charge for people who use it, not for names on a list. Seat minimums per tier keep small plans honest.
Three tiers, priced per user per month
Good, better, best. Gate collaboration depth, admin controls, and security (SSO, audit logs) as you go up. Never gate the core value a single user came for.
Anchor with the top tier
Show the enterprise tier even if it says Contact us. It makes the middle tier look reasonable, and the middle tier is where you want most buyers to land.
Default to annual
Show annual per-user prices first with a visible discount of 15 to 20 percent. Seat products live and die by retention, and annual billing buys you four quarters to prove value.
Real per-seat pricing examples