AfterShip vs Loox Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Branded tracking page with your logo & colors
- Automatic carrier detection and correction
- Email & SMS notifications for every shipment milestone
- Tracking dashboard with status & reports
Premium
- Fully customizable tracking page + custom domain
- AI-powered EDD & product recommendations
- Full analytics suite
- API & webhooks
- Order Edits
Enterprise
- Dedicated CSM & onboarding
- Enterprise SLAs & SSO
- Custom integrations
- Multi-org management
Beginner
- Review request emails
- Discount for photo reviews
- Multilingual support
- Total orders
- Photo reviews
- Video reviews
- Discount code
- Bonus emails
- Free Reminder emails
- Customize email appearance
- Custom email banners
- Delivery based scheduling
- QR codes & Review links
- Smart visual sorting
- Review highlights
- AI Review Stories
- AI Review Summaries
- Reviews on product bundles
- The Loox Popup
- Carousel
- Happy customers widget
- Star rating widget
- Snippets widget
- Trust Badge
- The Loox Sidebar
- Reply publicly to reviews
- AI review replies
- SEO - rich snippets
- On-site
- Post-purchase
- Post-review
- Fraud Protection
- Meta Shops syndication
- Google Shopping integration
- PushOwl integration
- Aftership
- Weglot
- Klaviyo - send review triggers
- Klaviyo - send review requests
- Omnisend - send review triggers
- Omnisend - send review requests
- Loyalty apps
- Shopify Flow
- Import from other apps
- Import from spreadsheet
- AliExpress scanned reviews
- AliExpress photo selection
- AliExpress products to import
- Rating icon color
- Customize widget font
- Advanced email customization
- Text customization
- Customize widget colors
- Custom questions
- Product grouping
- Remove Loox branding
- Localized widgets
- Localized emails
- Auto-translated reviews
- API access
- Webhooks
- Anti-theft protection
- Allowed-list external domains
Convert
- Smart visual sorting
- Review highlights
- Video reviews
- Google Shopping
- Referrals
- Remove Loox branding
- AI review stories
- Auto-translated reviews
- AI review replies
- Total orders
- Photo reviews
- Discount code
- Bonus emails
- Free Reminder emails
- Customize email appearance
- Custom email banners
- Delivery based scheduling
- QR codes & Review links
- AI Review Stories
- AI Review Summaries
- Reviews on product bundles
- The Loox Popup
- Carousel
- Happy customers widget
- Star rating widget
- Snippets widget
- Trust Badge
- The Loox Sidebar
- Reply publicly to reviews
- SEO - rich snippets
- On-site
- Post-purchase
- Post-review
- Fraud Protection
- Meta Shops syndication
- Google Shopping integration
- PushOwl integration
- Aftership
- Weglot
- Klaviyo - send review triggers
- Klaviyo - send review requests
- Omnisend - send review triggers
- Omnisend - send review requests
- Loyalty apps
- Shopify Flow
- Import from other apps
- Import from spreadsheet
- AliExpress scanned reviews
- AliExpress photo selection
- AliExpress products to import
- Rating icon color
- Customize widget font
- Advanced email customization
- Text customization
- Customize widget colors
- Custom questions
- Product grouping
- Localized widgets
- Localized emails
- API access
- Webhooks
- Anti-theft protection
- Allowed-list external domains
Unlimited
- Unlimited review requests
- Unlimited Referrals
- Unlimited Upsells
- Priority support
- Total orders
- Photo reviews
- Video reviews
- Discount code
- Bonus emails
- Free Reminder emails
- Customize email appearance
- Custom email banners
- Delivery based scheduling
- QR codes & Review links
- Smart visual sorting
- Review highlights
- AI Review Stories
- AI Review Summaries
- Reviews on product bundles
- The Loox Popup
- Carousel
- Happy customers widget
- Star rating widget
- Snippets widget
- Trust Badge
- The Loox Sidebar
- Reply publicly to reviews
- AI review replies
- SEO - rich snippets
- On-site
- Post-purchase
- Post-review
- Fraud Protection
- Meta Shops syndication
- Google Shopping integration
- PushOwl integration
- Aftership
- Weglot
- Klaviyo - send review triggers
- Klaviyo - send review requests
- Omnisend - send review triggers
- Omnisend - send review requests
- Loyalty apps
- Shopify Flow
- Import from other apps
- Import from spreadsheet
- AliExpress scanned reviews
- AliExpress photo selection
- AliExpress products to import
- Rating icon color
- Customize widget font
- Advanced email customization
- Text customization
- Customize widget colors
- Custom questions
- Product grouping
- Remove Loox branding
- Localized widgets
- Localized emails
- Auto-translated reviews
- API access
- Webhooks
- Anti-theft protection
- Allowed-list external domains
AfterShip vs Loox FAQ
- Which one is cheaper?
- Loox is the cheaper option, starting at $9/mo vs $29/mo for AfterShip.
- Can I use either one for free?
- Neither has a free plan. But Loox offers a free trial.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. AfterShip: AfterShip sits in the mid-market range for post-purchase tracking tools — not the cheapest (plenty of Shopify apps undercut them), but not enterprise-priced either. They're going after scaling DTC brands and mid-size retailers who've outgrown basic carrier emails but aren't ready to build custom tracking infrastructure. Loox: Loox sits in the mid-range of Shopify review apps — not the cheapest (Judge.me has a free tier), but well below enterprise review platforms. They're clearly targeting serious Shopify merchants who've outgrown free tools but aren't ready for a full-blown VoC platform.
Keep tabs on both.
We'll monitor pricing changes for AfterShip and Loox and let you know when something moves.