Loox Pricing (2026)
Flat monthly fee per store, not per seat or per order — you're paying for access to review-collection features and volume caps rather than usage-based billing. That $250 jump from Convert to Unlimited is a steep cliff for a flat-rate structure, suggesting the top tier is priced for high-volume merchants who'd otherwise blow past review-request limits.
- Beginner
- $0/mo
- Convert Popular
- $49/mo
- Unlimited
- $299/mo
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Loox has changed its pricing 1 time since we started watching. Last change Aug 23, 2026.
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Beginner
- Review request emails
- Discount for photo reviews
- Multilingual support
Convert
Popular- Video reviews
- Google Shopping
- Referrals
- Remove Loox branding
- Smart visual sorting
- Review highlights
- AI review stories
- Auto-translated reviews
- AI review replies
Unlimited
- Unlimited review requests
- Unlimited Referrals
- Priority support
Does Loox have a free plan?
Yes: the Beginner plan is free forever, not a time-limited trial. When you outgrow it, paid plans start at $49/mo. Paid tiers also come with a free trial (14 days).
What the free plan includes
- Review request emails
- Discount for photo reviews
- Multilingual support
AI Pricing Analysis
Pricing Model
Flat monthly fee per store, not per seat or per order — you're paying for access to review-collection features and volume caps rather than usage-based billing. That $250 jump from Convert to Unlimited is a steep cliff for a flat-rate structure, suggesting the top tier is priced for high-volume merchants who'd otherwise blow past review-request limits.
Tier Strategy
Beginner is a free bait-and-hook plan for brand-new Shopify stores just testing the waters with review collection. Convert is where actual DTC brands live once they need photo/video reviews and email automation to drive conversion, and the leap to Unlimited only makes sense once order volume gets high enough that per-review or per-request caps on Convert start throttling growth.
Competitive Positioning
Sits mid-to-premium in the Shopify reviews-app category — pricier than bare-bones review plugins but justified by the visual UGC angle (photo/video reviews) that competitors like Judge.me undercut on price for. They're chasing growth-stage DTC brands who see reviews as a conversion lever, not just social proof, and are willing to pay up for that framing.
Growth Lever
Volume is the real lock — order/review thresholds on Convert push high-growth stores into Unlimited once they outgrow the cap. Feature-wise, things like referrals, upsells, and advanced customization sit higher up too, so expansion comes from a mix of scaling order volume and wanting the fuller marketing toolkit bundled in.
Want the strategist's read on the live page? Read the AI teardown of Loox's pricing page →
Loox Pricing FAQ
- How much does Loox cost?
- Paid plans start at $49/mo, going up to $299/mo for larger teams. You can get started on the free plan before committing.
- Is there a free plan?
- Yes. The "Beginner" plan is free forever, not just a trial. You get review request emails, discount for photo reviews, multilingual support. It's enough to evaluate the product before upgrading.
- Can I try it before paying?
- Yes — there's a free trial that lasts 14 days.
- How does the pricing work?
- Flat monthly fee per store, not per seat or per order — you're paying for access to review-collection features and volume caps rather than usage-based billing. That $250 jump from Convert to Unlimited is a steep cliff for a flat-rate structure, suggesting the top tier is priced for high-volume merchants who'd otherwise blow past review-request limits.
- Which plan makes sense for me?
- Beginner is a free bait-and-hook plan for brand-new Shopify stores just testing the waters with review collection. Convert is where actual DTC brands live once they need photo/video reviews and email automation to drive conversion, and the leap to Unlimited only makes sense once order volume gets high enough that per-review or per-request caps on Convert start throttling growth.
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