AfterShip vs Trustpilot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| AfterShip | Trustpilot | |
|---|---|---|
| Starts at | $29/mo | $99/mo |
| Number of plans | 3 | 5 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | usage-based | flat-rate |
Essentials
- Branded tracking page with your logo & colors
- Automatic carrier detection and correction
- Email & SMS notifications for every shipment milestone
- Tracking dashboard with status & reports
Premium
- Fully customizable tracking page + custom domain
- AI-powered EDD & product recommendations
- Full analytics suite
- API & webhooks
- Order Edits
Enterprise
- Dedicated CSM & onboarding
- Enterprise SLAs & SSO
- Custom integrations
- Multi-org management
Free
- Automated invitations
- Widget to collect reviews
- Reply to reviews
- Flag reviews
- Performance overview
- Online customer support
- eCommerce integrations
- Marketing integrations
- Customer service integrations
- Analytics and automation integrations
- User logins
Starter
- 100 review invitations per month
- 2 widgets to collect reviews and showcase trust
- 1 user
- 1 domain
- 13 integrations to streamline your workflow
- Power your ads with Trustpilot marketing assets
- Automated invitations
- Widget to collect reviews
- Reply to reviews
- Flag reviews
- Performance overview
- Online customer support
- Profile page customizations
- Downloadable Trustpilot assets
- TrustBox widgets to showcase trust
- Invitation conversion
- Reply data
- eCommerce integrations
- Marketing integrations
- Customer service integrations
- Analytics and automation integrations
- Product reviews and insights
- Location reviews and insights
- User logins
Plus
- 300 review invitations per month
- 10 widgets to collect reviews and showcase TrustScore
- 3 users
- Up to 3 domains*
- 59 integrations to streamline your workflow
- Power your ads with Trustpilot marketing assets
- Match your public profile to your brand
- Automated invitations
- Widget to collect reviews
- Reply to reviews
- Flag reviews
- Performance overview
- Online customer support
- In-app review collector New
- Profile page customizations
- Downloadable Trustpilot assets
- Custom images & video assets
- Promotions on your profile page
- TrustBox widgets to showcase trust
- Invitation conversion
- Reply data
- TrustScore insights
- AI search analytics New
- Search engagement reports
- Service reviews
- eCommerce integrations
- Marketing integrations
- Customer service integrations
- Analytics and automation integrations
- Product reviews and insights
- Location reviews and insights
- Live chat
- User logins
Premium
- 1000 review invitations per month
- 21 widgets to showcase TrustScore & testimonials
- 10 users
- Unlimited domains*
- 60 integrations to streamline your workflow
- Power your ads with Trustpilot marketing assets
- Match your public profile to your brand
- More dashboards with richer data, insights and trends
- Automated invitations
- Widget to collect reviews
- Reply to reviews
- Flag reviews
- Performance overview
- Online customer support
- In-app review collector New
- Profile page customizations
- Downloadable Trustpilot assets
- Custom images & video assets
- Promotions on your profile page
- TrustBox widgets to showcase trust
- Invitation conversion
- Reply data
- TrustScore insights
- AI search analytics New
- Search engagement reports
- Service reviews
- eCommerce integrations
- Marketing integrations
- Customer service integrations
- Analytics and automation integrations
- Product reviews and insights
- Location reviews and insights
- API access
- Live chat
- User logins
- Customizable invitations
- TrustBox widgets to showcase testimonials
- TrustScore forecast
- Topics report and sentiment analysis
- Analytics explorer New
- Market and competitor insights
- Dedicated Customer Success Manager
- Salesforce integration
Enterprise
- Unlimited review invitations
- 22 widgets to showcase TrustScore & testimonials
- 1000 users
- Unlimited domains*
- 60 integrations to streamline your workflow
- Power your ads with Trustpilot marketing assets
- Match your public profile to your brand
- More dashboards with richer data, insights and trends
- Tools for optimized invitations and actionable insights
- Automated invitations
- Widget to collect reviews
- Reply to reviews
- Flag reviews
- Performance overview
- Online customer support
- In-app review collector New
- Profile page customizations
- Downloadable Trustpilot assets
- Custom images & video assets
- Promotions on your profile page
- TrustBox widgets to showcase trust
- Invitation conversion
- Reply data
- TrustScore insights
- AI search analytics New
- Search engagement reports
- Service reviews
- eCommerce integrations
- Marketing integrations
- Customer service integrations
- Analytics and automation integrations
- Product reviews and insights
- Location reviews and insights
- API access
- Live chat
- User logins
- Customizable invitations
- TrustBox widgets to showcase testimonials
- TrustScore forecast
- Topics report and sentiment analysis
- Analytics explorer New
- Market and competitor insights
- Dedicated Customer Success Manager
- Salesforce integration
- Invitation optimizer New
- Review follow-up New
- AI-assisted review replies New
- Custom dashboards New
- Visitor insights
- Single sign on (SSO)
AfterShip vs Trustpilot FAQ
- Which one is cheaper?
- AfterShip starts lower at $29/mo, compared to $99/mo for Trustpilot.
- Can I use either one for free?
- Trustpilot has a free plan. AfterShip doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. AfterShip uses usage-based pricing, while Trustpilot goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. AfterShip: AfterShip sits in the mid-market range for post-purchase tracking tools — not the cheapest (plenty of Shopify apps undercut them), but not enterprise-priced either. They're going after scaling DTC brands and mid-size retailers who've outgrown basic carrier emails but aren't ready to build custom tracking infrastructure. Trustpilot: Trustpilot sits in the mid-to-premium range for review management platforms — more expensive than scrappy alternatives like Birdeye's entry tiers, but positioned as the credibility play given their brand recognition with consumers. They're going after e-commerce and SaaS companies that need a trusted third-party review signal, not just internal NPS tools.
Keep tabs on both.
We'll monitor pricing changes for AfterShip and Trustpilot and let you know when something moves.