Aircall vs Loom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Starter
- 25 videos
- 5 minute screen recordings
- Unlimited meeting length
- Transcriptions in 50+ languages
- Comments and emoji reactions
Business
- Unlimited videos
- Unlimited recording time
- Basic waveform editing
- Remove Loom branding
- Upload and download videos
Business + AI
Popular- Auto-video enhancement
- Advanced editing
- Video-to-text automation
- Auto-meeting recap emails (NEW)
- Auto-meeting notes (NEW)
- Admin insights
Enterprise
- Advanced security (SSO, SCIM)
- Salesforce integration
- 99.95% uptime SLA
- EBA Compliance
- Downloadable user insights
Aircall vs Loom FAQ
- Which one is cheaper?
- Loom is the cheaper option, starting at $18/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Loom has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Loom: Loom sits mid-pack for async video tools — pricier than scrappy Chrome-extension competitors but way cheaper than bundling video into a full collaboration suite. They're not competing on price at all; they're betting teams will pay a premium because Loom is the default verb for 'send a quick video' the way Slack is for chat.
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