Aircall vs Mattermost Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Aircall pricing Mattermost pricing
Starts at $30/mo Custom
Number of plans 3 3
Free plan — —
Free trial — —
Pricing model per-seat custom

Price is one row. To weigh the features too, use our feature comparison template →

Aircall pricing

Official page

Essentials

$30/mo
  • Minimum number of users: 3
  • Max number of teams: 3
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Contact us for rates and bundle
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Up to 1 year (by request, 6 months available in Dashboard)
  • Analytics data: Up to 6 months (Basic Analytics)

Professional

$50/mo
  • Minimum number of users: 3
  • Max number of teams: Unlimited
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Contact us for rates and bundle
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
  • Analytics data: Up to 6 months (Basic and Advanced Analytics)

Custom

Custom
  • Minimum number of users: 25
  • Max number of teams: Unlimited
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Unlimited*
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
  • Analytics data: Unlimited (Analytics+)

Mattermost pricing

Official page

Professional

Custom
  • Messaging, File Sharing, and Link and File Previews across Device Platforms
  • 1:1 Audio Calls and Screen Sharing
  • Threaded Discussions
  • Core Search up to 3 Million Posts
  • Custom Branding, Themes, and Emojis
  • Hashtags
  • Channel Categorization
  • Available in 20 Languages
  • Multi-Window Desktop
  • Compact View
  • Markdown Compatibility
  • Message Priority
  • Persistent Notifications
  • Group Calling and Screen Share
  • Guest Accounts
  • Custom User Groups
  • System-Wide Notifications
  • Multifactor Authentication
  • Single Sign-On
  • AD/LDAP User Sync
  • Advanced Access Controls
  • Interactive AI Bot Support
  • Bring-Your-Own & Multi-LLM Integration
  • Multiplayer Tool Calling
  • Operational and DevOps Integrations
  • Community Support
  • Professional Support

Enterprise

Popular
Custom
  • Sovereign AI
  • Contextual Summarization and Composition
  • Real-Time Channel Briefing
  • Universal Connector with Model Context Protocol (MCP)
  • Agents Enhanced Search
  • Enterprise LLM Management
  • Sovereign Agentic Web Search
  • Channel-Context Summarization
  • Agents Token Accounting
  • Tool Policy Editor
  • Agent Creation
  • Calls with Live-Text Transcription & AI Summaries
  • Video Integrations
  • Microsoft Teams Messaging Integration
  • Shared Channels
  • Federation (Matrix Protocol Interoperability)
  • FIPS 140-3 Compliant
  • STIG-Hardened Image for DoD Information Assurance Standards
  • Collaborative Playbooks
  • Workflow Dashboards
  • Mobile Playbooks
  • Enhanced Run Reports
  • Channel Checklists
  • AI-Assisted Summaries and Retrospectives
  • Granular Role-Based Access Controls
  • AD/LDAP Group, Channel, and Team Sync
  • Delegated Granular Administration
  • Data Retention Policy
  • Legal Hold
  • Compliance Export and eDiscovery Automation
  • Channel Export
  • Custom End User Terms of Service
  • High Availability Cluster-Based Deployment
  • Horizontal Scalability Architecture
  • Enterprise Search (3M+ Posts)
  • Performance Monitoring
  • Advanced Logging
  • High Availability, Horizontally Scalable Calls and Screen Share
  • Supported Kubernetes Deployment
  • Scale to 50,000 Concurrent Users
  • Boards: Kanban-Style Project Management
  • Enterprise Mobility Management (AppConfig) Support

Enterprise Advanced

Custom
  • Mobile Biometrics
  • Mobile Data-at-Rest Encryption

Aircall vs Mattermost FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Neither has a free plan.
How do they charge?
Different approach here. Aircall uses per-seat pricing, while Mattermost goes with custom. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Aircall: Sitting mid-market against the likes of RingCentral, Dialpad, and JustCall, Aircall isn't fighting on price — those $30-50 per-seat rates land squarely in the middle of the pack. They're going after growing sales and support teams who want something more polished than a budget VoIP tool but aren't ready for enterprise contact-center pricing. Mattermost: Mattermost plays in the on-prem/self-hosted-friendly corner of team chat, going after Slack and Microsoft Teams refugees who need data sovereignty — government, defense, and regulated industries. Hiding all pricing behind a sales call signals they're positioning as a premium, high-touch enterprise sell rather than competing on transparent self-serve pricing.

Still deciding? See the best Aircall alternatives or the best Mattermost alternatives, ranked with verified pricing.

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