Mattermost Pricing (2026)

All three tiers are custom-quoted, which tells you Mattermost is playing an enterprise sales game rather than a self-serve one — you're not buying per-feature, you're negotiating a contract likely based on seat count plus deployment complexity (self-hosted vs. cloud, compliance needs, etc.). No published numbers means every deal starts with a sales call, not a credit card.

3 plans custom Best Mattermost alternatives →
Professional
Contact Sales
Enterprise
Contact Sales
Enterprise Advanced Popular
Contact Sales
Verified Aug 22, 2026 Official pricing page
Screenshot of Mattermost's pricing page showing its plans and prices
Their pricing page, captured Aug 22, 2026

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Professional

Contact Sales
  • Messaging, File Sharing, and Link and File Previews across Device Platforms
  • 1:1 Audio Calls and Screen Sharing
  • Threaded Discussions
  • Core Search up to 3 Million Posts
  • Custom Branding, Themes, and Emojis
  • Hashtags
  • Channel Categorization
  • Available in 20 Languages
  • Multi-Window Desktop
  • Compact View
  • Markdown Compatibility
  • Message Priority
  • Persistent Notifications
  • Group Calling and Screen Share
  • Guest Accounts
  • Custom User Groups
  • System-Wide Notifications
  • Multifactor Authentication
  • Single Sign-On
  • AD/LDAP User Sync
  • Advanced Access Controls
  • Interactive AI Bot Support
  • Bring-Your-Own & Multi-LLM Integration
  • Multiplayer Tool Calling
  • Operational and DevOps Integrations
  • Community Support
  • Professional Support

Enterprise

Contact Sales
  • Sovereign AI
  • Contextual Summarization and Composition
  • Real-Time Channel Briefing
  • Universal Connector with Model Context Protocol (MCP)
  • Agents Enhanced Search
  • Enterprise LLM Management
  • Sovereign Agentic Web Search
  • Channel-Context Summarization
  • Agents Token Accounting
  • Tool Policy Editor
  • Agent Creation
  • Calls with Live-Text Transcription & AI Summaries
  • Video Integrations
  • Microsoft Teams Messaging Integration
  • Shared Channels
  • Federation (Matrix Protocol Interoperability)
  • FIPS 140-3 Compliant
  • STIG-Hardened Image for DoD Information Assurance Standards
  • Collaborative Playbooks
  • Workflow Dashboards
  • Mobile Playbooks
  • Enhanced Run Reports
  • Channel Checklists
  • AI-Assisted Summaries and Retrospectives
  • Granular Role-Based Access Controls
  • AD/LDAP Group, Channel, and Team Sync
  • Delegated Granular Administration
  • Data Retention Policy
  • Legal Hold
  • Compliance Export and eDiscovery Automation
  • Channel Export
  • Custom End User Terms of Service
  • High Availability Cluster-Based Deployment
  • Horizontal Scalability Architecture
  • Enterprise Search (3M+ Posts)
  • Performance Monitoring
  • Advanced Logging
  • High Availability, Horizontally Scalable Calls and Screen Share
  • Supported Kubernetes Deployment
  • Scale to 50,000 Concurrent Users
  • Boards: Kanban-Style Project Management
  • Enterprise Mobility Management (AppConfig) Support

Enterprise Advanced

Popular
Contact Sales
  • Mobile Biometrics
  • Mobile Data-at-Rest Encryption

Does Mattermost have a free plan?

No. Mattermost lists no free plan or trial on its pricing page. Pricing is custom; you'll need to talk to sales.

Want free? Chanty and Fellow have free plans: see all Mattermost alternatives →

AI Pricing Analysis

Pricing Model

All three tiers are custom-quoted, which tells you Mattermost is playing an enterprise sales game rather than a self-serve one — you're not buying per-feature, you're negotiating a contract likely based on seat count plus deployment complexity (self-hosted vs. cloud, compliance needs, etc.). No published numbers means every deal starts with a sales call, not a credit card.

Tier Strategy

Professional is the entry point for teams that need core collaboration plus basics like SSO and compliance exports, while Enterprise adds the governance and admin controls larger orgs demand. Enterprise Advanced is clearly aimed at regulated industries or government — the upgrade trigger is usually a security or compliance requirement (think air-gapped deployments, advanced compliance workflows) rather than just headcount growth.

Competitive Positioning

With zero transparent pricing and no free trial, Mattermost isn't competing for the Slack-curious startup crowd — it's positioning as a premium, security-first alternative for enterprises and government agencies that need self-hosted or highly compliant messaging. They're chasing the Slack/Teams migrations where data sovereignty and on-prem control matter more than ease of signup.

Growth Lever

The free 'Mattermost Entry' edition is a clever wedge — it lets technical teams kick the tires on Enterprise Advanced capabilities before ever talking pricing, which primes them to expand into a paid contract once they've built internal buy-in. From there, growth comes from feature-gated upgrades (compliance, advanced security, dedicated support) rather than simple seat expansion, since the whole model assumes a negotiated enterprise deal from day one.

Want the strategist's read on the live page? Read the AI teardown of Mattermost's pricing page →

Mattermost Pricing FAQ

How much does Mattermost cost?
Pricing is custom — you'll need to talk to their sales team for a quote.
Is there a free plan?
No free plan. You'll need to commit to a paid plan to get started.
Can I try it before paying?
Not at the moment. There's no free trial or free plan listed on their pricing page.
How does the pricing work?
All three tiers are custom-quoted, which tells you Mattermost is playing an enterprise sales game rather than a self-serve one — you're not buying per-feature, you're negotiating a contract likely based on seat count plus deployment complexity (self-hosted vs. cloud, compliance needs, etc.). No published numbers means every deal starts with a sales call, not a credit card.
Which plan makes sense for me?
Professional is the entry point for teams that need core collaboration plus basics like SSO and compliance exports, while Enterprise adds the governance and admin controls larger orgs demand. Enterprise Advanced is clearly aimed at regulated industries or government — the upgrade trigger is usually a security or compliance requirement (think air-gapped deployments, advanced compliance workflows) rather than just headcount growth.

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Comparing Mattermost to something specific? Try Mattermost vs Aircall, Mattermost vs Airmeet, or Mattermost vs Bettermode. Or see the best Mattermost alternatives, ranked.

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