Mattermost Pricing (2026)

All-quote, all-the-time — there's not a single dollar sign on the pricing page, which usually signals per-seat licensing negotiated deal-by-deal based on team size and deployment type (self-hosted vs. cloud). This is classic enterprise procurement territory, where the real cost depends on how hard you push in the sales call.

3 plans custom Best Mattermost alternatives →
Professional
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Enterprise Popular
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Enterprise Advanced
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Verified Sep 19, 2026 Official pricing page

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Screenshot of Mattermost's pricing page showing its plans and prices
Their pricing page, captured Sep 19, 2026

Professional

Contact Sales
  • Messaging, File Sharing, and Link and File Previews across Device Platforms
  • 1:1 Audio Calls and Screen Sharing
  • Threaded Discussions
  • Core Search up to 3 Million Posts
  • Custom Branding, Themes, and Emojis
  • Hashtags
  • Channel Categorization
  • Available in 20 Languages
  • Multi-Window Desktop
  • Compact View
  • Markdown Compatibility
  • Message Priority
  • Persistent Notifications
  • Group Calling and Screen Share
  • Guest Accounts
  • Custom User Groups
  • System-Wide Notifications
  • Multifactor Authentication
  • Single Sign-On
  • AD/LDAP User Sync
  • Advanced Access Controls
  • Interactive AI Bot Support
  • Bring-Your-Own & Multi-LLM Integration
  • Multiplayer Tool Calling
  • Operational and DevOps Integrations
  • Community Support
  • Professional Support

Enterprise

Popular
Contact Sales
  • Sovereign AI
  • Contextual Summarization and Composition
  • Real-Time Channel Briefing
  • Universal Connector with Model Context Protocol (MCP)
  • Agents Enhanced Search
  • Enterprise LLM Management
  • Sovereign Agentic Web Search
  • Channel-Context Summarization
  • Agents Token Accounting
  • Tool Policy Editor
  • Agent Creation
  • Calls with Live-Text Transcription & AI Summaries
  • Video Integrations
  • Microsoft Teams Messaging Integration
  • Shared Channels
  • Federation (Matrix Protocol Interoperability)
  • FIPS 140-3 Compliant
  • STIG-Hardened Image for DoD Information Assurance Standards
  • Collaborative Playbooks
  • Workflow Dashboards
  • Mobile Playbooks
  • Enhanced Run Reports
  • Channel Checklists
  • AI-Assisted Summaries and Retrospectives
  • Granular Role-Based Access Controls
  • AD/LDAP Group, Channel, and Team Sync
  • Delegated Granular Administration
  • Data Retention Policy
  • Legal Hold
  • Compliance Export and eDiscovery Automation
  • Channel Export
  • Custom End User Terms of Service
  • High Availability Cluster-Based Deployment
  • Horizontal Scalability Architecture
  • Enterprise Search (3M+ Posts)
  • Performance Monitoring
  • Advanced Logging
  • High Availability, Horizontally Scalable Calls and Screen Share
  • Supported Kubernetes Deployment
  • Scale to 50,000 Concurrent Users
  • Boards: Kanban-Style Project Management
  • Enterprise Mobility Management (AppConfig) Support

Enterprise Advanced

Contact Sales
  • Mobile Biometrics
  • Mobile Data-at-Rest Encryption

Does Mattermost have a free plan?

No. Mattermost lists no free plan or trial on its pricing page. Pricing is custom; you'll need to talk to sales.

Want free? Chanty and Fellow have free plans: see all Mattermost alternatives →

AI Pricing Analysis

Pricing Model

All-quote, all-the-time — there's not a single dollar sign on the pricing page, which usually signals per-seat licensing negotiated deal-by-deal based on team size and deployment type (self-hosted vs. cloud). This is classic enterprise procurement territory, where the real cost depends on how hard you push in the sales call.

Tier Strategy

Professional is the entry point for teams that need compliance basics and centralized admin beyond open-source Mattermost. Enterprise adds the governance and identity management that IT departments require, while Enterprise Advanced layers on things like attribute-based access control and advanced compliance — the upgrade trigger is almost always a security audit or a regulator asking questions the lower tiers can't answer.

Competitive Positioning

Mattermost plays in the on-prem/self-hosted-friendly corner of team chat, going after Slack and Microsoft Teams refugees who need data sovereignty — government, defense, and regulated industries. Hiding all pricing behind a sales call signals they're positioning as a premium, high-touch enterprise sell rather than competing on transparent self-serve pricing.

Growth Lever

Expansion is going to be seat count plus feature-gating on compliance and security tooling — things like SSO, audit logging, and access controls are the classic levers that push a team from Professional into Enterprise Advanced. The free 'Mattermost Entry' edition acts as a technical trojan horse: get engineers hooked during evaluation, then monetize once the deployment becomes mission-critical.

Want the strategist's read on the live page? Read the AI teardown of Mattermost's pricing page →

Mattermost Pricing FAQ

How much does Mattermost cost?
Pricing is custom — you'll need to talk to their sales team for a quote.
Is there a free plan?
No free plan. You'll need to commit to a paid plan to get started.
Can I try it before paying?
Not at the moment. There's no free trial or free plan listed on their pricing page.
How does the pricing work?
All-quote, all-the-time — there's not a single dollar sign on the pricing page, which usually signals per-seat licensing negotiated deal-by-deal based on team size and deployment type (self-hosted vs. cloud). This is classic enterprise procurement territory, where the real cost depends on how hard you push in the sales call.
Which plan makes sense for me?
Professional is the entry point for teams that need compliance basics and centralized admin beyond open-source Mattermost. Enterprise adds the governance and identity management that IT departments require, while Enterprise Advanced layers on things like attribute-based access control and advanced compliance — the upgrade trigger is almost always a security audit or a regulator asking questions the lower tiers can't answer.

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