Mattermost Pricing (2026)

Pure per-seat, prepaid annual — you're buying a fixed number of licenses upfront, not paying as you grow. That annual prepay structure means Mattermost gets cash early but you're locked in before you fully know your usage.

3 plans per-seat Free plan Free trial
Professional
Contact Sales
Enterprise
Contact Sales
Enterprise Advanced Popular
Contact Sales
Verified Jul 25, 2026 Official pricing page
Screenshot of Mattermost's pricing page showing its plans and prices
Their pricing page, captured Jul 25, 2026

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Professional

Contact Sales
  • Messaging, File Sharing, and Link and File Previews across Device Platforms
  • 1:1 Audio Calls and Screen Sharing
  • Threaded Discussions
  • Core Search up to 3 Million Posts
  • Custom Branding, Themes, and Emojis
  • Hashtags
  • Channel Categorization
  • Available in 20 Languages
  • Multi-Window Desktop
  • Compact View
  • Markdown Compatibility
  • Message Priority
  • Persistent Notifications
  • Group Calling and Screen Share
  • Guest Accounts
  • Custom User Groups
  • System-Wide Notifications
  • Multifactor Authentication
  • Single Sign-On
  • AD/LDAP User Sync
  • Advanced Access Controls
  • Interactive AI Bot Support
  • Bring-Your-Own & Multi-LLM Integration
  • Multiplayer Tool Calling
  • Integrations Platform
  • Operational and DevOps Integrations
  • Community Support
  • Professional Support

Enterprise

Contact Sales
  • Sovereign AI
  • Contextual Summarization and Composition
  • Real-Time Channel Briefing
  • Universal Connector with Model Context Protocol (MCP)
  • Agents Enhanced Search
  • Enterprise LLM Management
  • Sovereign Agentic Web Search
  • Channel-Context Summarization
  • Agents Token Accounting
  • Tool Policy Editor
  • Agent Creation
  • Calls with Live-Text Transcription & AI Summaries
  • Video Integrations
  • Microsoft Teams Messaging Integration
  • Shared Channels
  • FIPS 140-3 Compliant
  • STIG-Hardened Image for DoD Information Assurance Standards
  • Collaborative Playbooks
  • Workflow Dashboards
  • Mobile Playbooks
  • Enhanced Run Reports
  • Channel Checklists
  • AI-Assisted Summaries and Retrospectives
  • Granular Role-Based Access Controls
  • AD/LDAP Group, Channel, and Team Sync
  • Delegated Granular Administration
  • Data Retention Policy
  • Legal Hold
  • Compliance Export and eDiscovery Automation
  • Channel Export
  • Custom End User Terms of Service
  • High Availability Cluster-Based Deployment
  • Horizontal Scalability Architecture
  • Enterprise Search (3M+ Posts)
  • Performance Monitoring
  • Advanced Logging
  • High Availability, Horizontally Scalable Calls and Screen Share
  • Supported Kubernetes Deployment
  • Scale to 50,000 Concurrent Users
  • Boards: Kanban-Style Project Management
  • Enterprise Mobility Management (AppConfig) Support
  • Private Mobility with ID-Only Push Notifications
  • Enterprise Support
  • Premier Support
  • U.S.-Based Premier Support

Enterprise Advanced

Popular
Contact Sales
  • Mobile Biometrics
  • Mobile Data-at-Rest Encryption
  • Mobile Ephemeral Mode
  • Mobile Screenshot Prevention
  • Mobile Jailbreak / Root Detection
  • Secure File Viewer (Mobile)
  • Air-Gapped Deployment
  • DDIL Microsoft Teams App
  • Offline Operation and Smart Resync
  • Scale to 200,000 Concurrent Users
  • Dedicated Write-Through Caching
  • InTune MAM for iOS
  • Dynamic Attribute-Based Access Controls
  • Zero Trust Channel Access
  • Environmental Attribute-Based Controls
  • Anonymous ID-Based URLs
  • Classification Markings: Channel Banners
  • Data Spillage Handling
  • Burn-on-Read Messages
  • Program Masking
  • Automatic Channel Translations

AI Pricing Analysis

Pricing Model

Pure per-seat, prepaid annual — you're buying a fixed number of licenses upfront, not paying as you grow. That annual prepay structure means Mattermost gets cash early but you're locked in before you fully know your usage.

Tier Strategy

Professional is clearly a mid-market play with a hard 250-user ceiling, so the upgrade trigger to Enterprise isn't about features — it's literally a headcount wall. Enterprise and Enterprise Advanced are where larger orgs land, likely differentiated by compliance, security, and support needs.

Competitive Positioning

Full custom pricing across all paid tiers signals they're going upmarket and selling through sales, not self-serve — they're not trying to win SMBs on price transparency. They're competing with Slack and Teams in regulated industries (defense, finance, healthcare) where open-source and self-hosted control matter more than cost.

Growth Lever

The 250-user cap on Professional is the most obvious forcing function — hit that ceiling and you're in an Enterprise conversation whether you want to be or not. Premier Support upsells on top of Enterprise tiers also suggest they're monetizing the anxiety of large orgs running mission-critical comms on self-hosted infrastructure.

Mattermost Pricing FAQ

How much does Mattermost cost?
Pricing is custom — you'll need to talk to their sales team for a quote.
Is there a free plan?
Yes. The "Free" plan is free forever, not just a trial. It's enough to evaluate the product before upgrading.
Can I try it before paying?
Yes — there's a free trial. You don't need a credit card to start.
How does the pricing work?
Pure per-seat, prepaid annual — you're buying a fixed number of licenses upfront, not paying as you grow. That annual prepay structure means Mattermost gets cash early but you're locked in before you fully know your usage.
Which plan makes sense for me?
Professional is clearly a mid-market play with a hard 250-user ceiling, so the upgrade trigger to Enterprise isn't about features — it's literally a headcount wall. Enterprise and Enterprise Advanced are where larger orgs land, likely differentiated by compliance, security, and support needs.

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