Aircall vs Twist Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Free plan
- Access up to 1 month of comments and messages
- Up to 5 integrations
- Up to 5 GB file storage
- Standard support
- Up to 500 internal member accounts
- Up to 500 external guest accounts
Unlimited
- Access full history of comments and messages
- Unlimited integrations
- Unlimited file storage
- Priority support
- Unlimited internal member accounts
- Unlimited external guest accounts
Aircall vs Twist FAQ
- Which one is cheaper?
- Twist is the cheaper option, starting at $6/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Twist has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-$50/seat annually, Aircall sits in the mid-market range — more expensive than scrappy alternatives like OpenPhone or Grasshopper, but cheaper than enterprise CCaaS players like Genesys or NICE. They're clearly targeting SMB and mid-market sales and support teams who want a polished product without an enterprise procurement process. Twist: At $6/seat/year, Twist undercuts Slack (starts ~$7.25/seat) and sits well below Microsoft Teams bundled into M365 — they're clearly pitching to async-first, remote teams who think Slack is too noisy and too expensive. It's a value play with a philosophy attached.
Keep tabs on both.
We'll monitor pricing changes for Aircall and Twist and let you know when something moves.