Aircall vs Twist Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Free plan
- Access up to 1 month of comments and messages
- Up to 5 integrations
- Up to 5 GB file storage
- Standard support
- Up to 500 internal member accounts
- Up to 500 external guest accounts
Unlimited
- Access full history of comments and messages
- Unlimited integrations
- Unlimited file storage
- Priority support
- Unlimited internal member accounts
- Unlimited external guest accounts
Aircall vs Twist FAQ
- Which one is cheaper?
- Twist is the cheaper option, starting at $6/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Twist has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Twist: At $6/seat, Twist undercuts Slack and most team chat tools, positioning itself as the budget-friendly, distraction-free alternative for teams tired of real-time chat chaos. They're not competing on feature depth — they're competing on being cheap and calm, likely targeting small-to-mid teams who find Slack overkill or overpriced.
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