Aircall vs Webex Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Webex Free
- Unlimited meetings, up to 40 min per meeting
- Up to 100 attendees per meeting
- Screen sharing with annotation
- Unlimited Whiteboards
- Local recording
- Calendar service integration
- Unlimited messaging
- Create and share video by Vidcast
- Integration of leading apps
- Basic Support
Webex Meet
Popular- AI Assistant
- Unlimited meetings, up to 24 hours per meeting
- Up to 200 attendees per meeting
- 10 GB AI-powered cloud recording
- Live polling and Q&A by Slido
- Closed captions
- Advanced Support
Webex Suite
- Business phone number
- Call any telephone number
- Visual voicemail
- Move your call from one device to another
- 6-way conference calling
- Unlimited local and domestic long-distance calling
- International long distance billed per minute
Webex Enterprise
- AI Assistant included
- Up to 1,000 attendees
- Local & Unlimited Cloud meeting recording
- FedRAMP authorized security
- Certain plans include Webex events
Aircall vs Webex FAQ
- Which one is cheaper?
- Webex is the cheaper option, starting at $12/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Webex has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Webex: Webex sits mid-pack against Zoom and Teams — not the cheapest (Zoom's paid tiers often undercut it) but not premium either, more like the safe enterprise-adjacent choice riding on Cisco's networking reputation. They're clearly fishing for IT-heavy orgs already in the Cisco ecosystem rather than trying to win on price against scrappier video-first tools.
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