Atera vs ngrok Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Professional
- AI copilot
- Remote monitoring and alerts
- Remote management
- Splashtop (up to 2 concurrent sessions)
- Patch management
- Software management
- Azure AD integration
- Audit log (1 month retention)
- Support address (1 custom)
- Service portal
- File view and transfer (up to 15GB per month)
- Mobile app (iOS and Android)
Expert
Popular- Splashtop concurrent sessions (unlimited)
- Remote access using AnyDesk
- 11 preset reports
- Ticket auto-tagging
- Custom asset types (up to 5)
- File view and transfer (up to 50GB per month)
- Audit log (6 months retention)
- Support addresses (2 custom)
Master
- Custom analytics reports (up to 10)
- Custom asset types (up to 20)
- Audit log (12 months retention)
- Custom support addresses (unlimited)
- File view and transfer (up to 80GB per month)
- Data recovery
Enterprise
- Single sign-on (SSO)
- Azure AD continuous sync
- Private software repository
- Custom domain SSL for service portal
- Network Discovery
- Custom reports (unlimited)
- Audit log (7 year retention)
- Log out all sessions
- Script-based custom fields
- Business Associate Agreement (BAA) under HIPAA
- Custom asset types (unlimited)
- File transfer (up to 100GB per month)
- 99.9% uptime SLA*
Free
- $5 of one-time included usage
- No additional usage beyond credit
- Up to 3 online endpoints
- Up to 1GB data transfer
- Up to 20k HTTP/S requests
- Interstitial page on HTTP/S endpoints
- Assigned dev domain for public endpoints
- 1 team member
Hobbyist
- $10 of monthly included usage
- No additional usage beyond credit
- Up to 3 online endpoints
- 5GB data transfer included (more w/ credit)
- 100k HTTP/S reqs included (more w/ credit)
- No Interstitial page on HTTP/S endpoints
- ngrok-branded domains for public endpoints
- 1 team member
Pay-as-you-go
Popular- $20 of monthly included usage
- Additional usage billed monthly
- Unlimited online endpoints
- Unlimited data transfer (5GB included)
- Unlimited HTTP/S requests (100k included)
- No Interstitial page on HTTP/S endpoints
- Bring your own domain for public endpoints
- Unlimited team members (3 included)
- SSO & RBAC, SCIM add-ons available
- Wildcard endpoints
- Mutual TLS, and more...
Enterprise
- SSO/SAML and SCIM
- SLAs with dedicated support
- Contracts, invoicing, and security reviews
- HIPAA, SOC 2, BAAs, and custom terms
- Purchase through AWS Marketplace
Atera vs ngrok FAQ
- Which one is cheaper?
- ngrok is the cheaper option, starting at $10/mo vs $169/mo for Atera.
- Can I use either one for free?
- ngrok has a free plan. Atera doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Atera uses per-seat pricing, while ngrok goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Atera: Atera sits in the mid-to-upper range for MSP platforms, but the per-technician model flips the math in their favor for shops managing lots of endpoints. They're going after lean MSPs who'd get crushed by per-device pricing from competitors like NinjaRMM or ConnectWise. ngrok: ngrok sits in the affordable-to-mid range for tunneling/ingress tools, undercutting enterprise-grade alternatives like Cloudflare Tunnel (which bundles into pricier Zero Trust plans) while staying competitive with open-source self-hosted options by offering managed reliability. They're clearly targeting individual developers and small teams who want zero infrastructure overhead.
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