Avoma vs Otter.ai Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Startup
- Up to 25 Paid Seats
- Unlimited Free View-only Seats
- Unlimited 1:1 Scheduling
- Automatic Video Recording
- Unlimited Real-time Transcription
- Unlimited AI Summary Notes
- "Ask Avoma" for a Meeting
- AI Email Follow-ups
- Auto Save Notes to CRM Records
- Dialer Integration
Organization
Popular- Up to 100 Paid Seats
- Custom AI Topics & Templates
- Group and Round-robin Scheduling
- Limited Conversation Intelligence
- Smart Playlist & AI Automations
- Translate Transcription & Notes
- Custom AI Email Templates
- Enforce Org-level Policies
- API Integration & Webhooks
- Customer Success Manager
Enterprise
- Minimum 10 Paid Seats
- Global "Ask Avoma"
- Designated Success Manager
- Concierge Onboarding & Training
- Quarterly Business Reviews
- Unlimited Usage Intelligence
- Team-Specific Access Controls
- Mutually Signed DPAs
- Single Sign-On (SAML/OIDC)
- Data Retention Policies
- HIPAA Compliance
Conversation Intelligence
- AI Coaching Recommendations
- Auto Call Scoring with AI
- Custom AI Scorecards
- SPICED, Sandler, MEDDICC, etc. AI Scorecards
- Smart Playlists – Rule Based Auto Curation
- Real-time Answer Assistant
- Global "Ask Avoma" across all your conversations
- Member & Scorecard Performance Trend Dashboard
- Interaction & Talk-Pattern Skills
- Standard Topic Intelligence
- Custom Keyword Trackers
- Custom Smart Topic Trackers
Revenue Intelligence
- "Ask Avoma" across Accounts
- "Ask Avoma" across Deals
- Dealboard for Pipeline Review
- 2-way CRM Field Updates
- AI-powered Deal Risk Alerts
- AI Deal Health Score
- AI Sales Methodology Tracker
- Roll-up & Aggregated Forecasting
- AI Win-Loss Deal Analysis
- Pipeline and Forecasting Reports
- Native CRM Integration
- Dialer Integration
Lead Router
- 1:1 Scheduling Links
- Customize Event Titles
- Embed Scheduler to your Website
- Save contacts to CRM
- Group Scheduling
- Round Robin Scheduling
- Real-time Lead Qualification and Routing
- Round Robin Scheduling based on Custom Rules and CRM fields
- Lead Routing based CRM Contact and Account Owner
- Lead Routing based on CRM Custom fields
- Form Field Based Router
- SDR to AE Handoff Router
Basic
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
- 3 lifetime audio/video file imports
- Live transcription
- Speaker identification
- Audio recording playback
- Multi-language support
- iOS and Android apps
- 300 monthly transcription minutes
- Otter MCP server
Pro
- 1200 in-app recording minutes
- Advanced AI workflows
- 10 monthly audio/video file imports
- Up to 90 mins/meeting
- Advanced meeting templates
- Unlimited storage
- Team vocabulary & taggable speakers
- Advanced search, export & playback
- Salesforce*, HubSpot*, Zapier integrations
Business
Popular- Unlimited meetings + in-app recordings
- Custom AI workflows
- Unlimited audio/video file imports*
- Up to 4 hours/meeting
- Enhanced admin features: activity logs, usage analytics, and more
- Join 3 concurrent meetings
- Prioritized support
Enterprise
- Unlimited custom AI workflows
- Otter Sales Notetaker
- Custom integrations (CRM, dialers)
- SSO, SCIM, Domain Capture
- Enterprise-grade security & controls
- HIPAA compliance (add-on)
- Otter API & Webhooks
- Video replay for Zoom and Google Meet
- AI Chat with Gmail, Google Drive, Notion, Jira
- Customer Success Program
Avoma vs Otter.ai FAQ
- Which one is cheaper?
- Otter.ai is the cheaper option, starting at $16/mo vs $25/mo for Avoma.
- Can I use either one for free?
- Otter.ai has a free plan. Avoma doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Avoma: Avoma sits in the mid-market sweet spot — cheaper than Gong or Chorus for full revenue intelligence, but more capable than basic transcription tools like Otter or Fireflies. They're clearly targeting mid-size revenue teams that want Gong-lite functionality without the Gong-sized contract, and the modular add-on structure lets them compete on entry price while upselling aggressively. Otter.ai: Otter sits in the budget-to-mid tier of AI transcription — cheaper than Fireflies or Gong by a wide margin, which makes it a natural first buy for teams not ready to commit to a full revenue intelligence platform. They're clearly going after SMBs and prosumers, not enterprise-first buyers.
Keep tabs on both.
We'll monitor pricing changes for Avoma and Otter.ai and let you know when something moves.