BigCommerce vs Gelato Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

BigCommerce Gelato
Starts at $29/mo Custom
Number of plans 4 3
Free plan
Free trial
Pricing model hybrid hybrid

Core

$29/mo
  • Up to $30K TTM GMV; plan auto-upgrades to Growth
  • Zero fees with Embedded Payment Providers*
  • 24/7 chat & email support*

Growth

$79/mo
  • Up to $100K TTM GMV; plan auto-upgrades to Scale
  • Zero fees with Embedded Payment Providers*
  • 24/7 live phone & chat support

Scale

Popular
$299/mo
  • $33,333/month GMV; (0.9% on GMV above cap)
  • Zero fees with Embedded Payment Providers*
  • 24/7 live phone & chat support

Performance

Custom
  • Custom payment terms that fit your volume
  • Dedicated Customer Success Manager
  • 24/7 live phone & chat support

Free

$0/mo
  • No upfront fees
  • No minimum orders
  • Payment and currency options
  • Multi-currency wallet
  • Local taxes and VAT handling

Gelato+

Custom
  • Personalization Studio
  • AI tools
  • Up to 33% off products year-round
  • 20% off premium apparel brands
  • Free shipping on premium apparel orders

Gelato Platinum

Custom
  • Personalized pricing
  • Price matching
  • Free samples

BigCommerce vs Gelato FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Gelato has a free plan. BigCommerce doesn't — though they do offer a free trial.
How do they charge?
Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. BigCommerce: Sitting comfortably mid-market against Shopify and Wix — pricier at entry than Shopify Basic but cheaper than Shopify Plus, and clearly gunning for growing merchants who've outgrown starter platforms but aren't ready for a six-figure enterprise contract. The custom Performance tier is their bid to compete directly with Shopify Plus and Salesforce Commerce Cloud for high-GMV brands. Gelato: They're positioning against Printful and Printify by making the entry point genuinely free with no monthly commitment, then competing on margin recovery through discounts rather than undercutting base product prices. It's a mid-market play — not the cheapest per-unit option, but the subscription discount structure targets serious sellers who want predictable cost reduction without going enterprise.

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