BigCommerce vs Okendo Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| BigCommerce | Okendo | |
|---|---|---|
| Starts at | $39/mo | $19/mo |
| Number of plans | 4 | 5 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | hybrid | usage-based |
Core
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
Growth
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
Scale
Popular- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Google customer reviews
- Product filtering
- Custom product filtering
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
Performance
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Google customer reviews
- Product filtering
- Custom product filtering
- Price Lists
- Advanced promotions management
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
- Express routing & priority support
- Customer Success Manager
- API support
Essentials
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Bloomreach
- DotDigital
- Iterable
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
Growth
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- TikTok Shop
- Meta Shops
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Bloomreach
- DotDigital
- Iterable
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
Power
Popular- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Custom email templates
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- TikTok Shop
- Meta Shops
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Klaviyo
- Attentive
- Postscript
- DotDigital
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
Advanced
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Custom email templates
- White-labelled domains
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- TikTok Shop
- Meta Shops
- Bazaarvoice
- Walmart
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Klaviyo
- Attentive
- Postscript
- DotDigital
- Headless support
- API access
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
Enterprise
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Custom email templates
- White-labelled domains
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- Google Seller Ratings
- TikTok Shop
- Meta Shops
- Bazaarvoice
- Walmart
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Klaviyo
- Attentive
- Postscript
- Bloomreach
- DotDigital
- Iterable
- Headless support
- API access
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
BigCommerce vs Okendo FAQ
- Which one is cheaper?
- Okendo is the cheaper option, starting at $19/mo vs $39/mo for BigCommerce.
- Can I use either one for free?
- Neither has a free plan. But BigCommerce offers a free trial.
- How do they charge?
- Different approach here. BigCommerce uses hybrid pricing, while Okendo goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. BigCommerce: Positioned as the premium enterprise alternative to Shopify, with that $399 Scale tier sitting well above most mid-market competitors. They're clearly going after serious merchants who've outgrown basic platforms and need robust B2B features. Okendo: At $19/mo entry and $105/mo for the full platform, Okendo is priced accessibly for Shopify mid-market but positions itself as a premium alternative to cheaper review tools like Judge.me or Stamped — the multi-product suite and bundle discounts are the pitch for merchants who want a consolidated post-purchase stack rather than stitching together point solutions.
Keep tabs on both.
We'll monitor pricing changes for BigCommerce and Okendo and let you know when something moves.