Botpress vs Crisp Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Botpress Crisp
Starts at $150/mo $45/mo
Number of plans 4 5
Free plan
Free trial
Pricing model usage-based flat-rate

Free

$0/mo
  • 3 seats
  • 3 AI agents
  • Resolution SLA
  • Help Center
  • Community support

Plus

Popular
$150/mo
  • $25 AI usage included
  • Unlimited AI agents
  • Whitelabel webchat
  • Help Center + custom domain
  • Technical support via live chat

Team

$750/mo
  • $150 AI usage included
  • Unlimited seats
  • Teams, routing & RBAC
  • Team analytics
  • Real-time collaboration

Enterprise

Custom
  • Dedicated support
  • Uptime SLA
  • Security review
  • Custom storage
  • Voice channel

Free

$0/mo
  • Website chat widget
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

$45/mo
  • Shared email inbox
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

$95/mo
  • Customer data management
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

Popular
$295/mo
  • AI-First Support Suite
  • Unlimited Task automations
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits
  • Advanced analytics

Enterprise

Custom
  • Dedicated onboarding
  • Personalized SLA
  • Enhanced rate limits
  • Custom features
  • Unique pricing
  • Team training

Botpress vs Crisp FAQ

Which one is cheaper?
Crisp is the cheaper option, starting at $45/mo vs $150/mo for Botpress.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Botpress uses usage-based pricing, while Crisp goes with flat-rate. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Botpress: At $150-750/mo, Botpress sits mid-to-premium in the conversational AI space, priced well above bare-bones chatbot builders but below heavyweight enterprise platforms with dedicated CSMs. The lack of a free trial and hidden non-annual pricing suggests they're optimizing for committed buyers who've already done their homework, not casual shoppers comparing options.

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