Botpress vs Five9 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
Digital
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Core
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Plus
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Pro
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Enterprise
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Botpress vs Five9 FAQ
- Which one is cheaper?
- Five9 is the cheaper option, starting at $119/mo vs $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. Five9 doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Botpress uses usage-based pricing, while Five9 goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Botpress: At $150-750/mo, Botpress sits mid-to-premium in the conversational AI space, priced well above bare-bones chatbot builders but below heavyweight enterprise platforms with dedicated CSMs. The lack of a free trial and hidden non-annual pricing suggests they're optimizing for committed buyers who've already done their homework, not casual shoppers comparing options. Five9: With a 50-seat minimum and no published pricing past $159, Five9 is clearly chasing mid-market and enterprise contact centers, not SMBs — they're competing with the likes of NICE and Genesys on capability, not with cheaper self-serve tools like Talkdesk's lower tiers.
Still deciding? See the best Botpress alternatives or the best Five9 alternatives, ranked with verified pricing.
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