Botpress vs Groove Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Botpress pricing Groove pricing
Starts at $150/mo $0/mo
Number of plans 4 2
Free plan
Free trial —
Pricing model usage-based hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Botpress pricing

Official page

Free

$0/mo
  • 3 seats
  • 3 AI agents
  • Resolution SLA
  • Help Center
  • Community support

Plus

Popular
$150/mo
  • $25 AI usage included
  • Unlimited AI agents
  • Whitelabel webchat
  • Help Center + custom domain
  • Technical support via live chat

Team

$750/mo
  • $150 AI usage included
  • Unlimited seats
  • Teams, routing & RBAC
  • Team analytics
  • Real-time collaboration

Enterprise

Custom
  • Dedicated support
  • Uptime SLA
  • Security review
  • Custom storage
  • Voice channel

Groove pricing

Official page

The Helpdesk

$0/mo
  • Shared inbox, ticketing, and live chat
  • Public and private help centers
  • Automations, SLAs, and workflows
  • All integrations, API, and webhooks
  • SSO, roles, 2FA, and audit logs

The AI Agents

$0/mo
  • A reply drafted and ready to send
  • An issue investigated across your systems
  • A conversation resolved end to end
  • A support signal caught before anyone asks
  • A record updated or action taken for you

Botpress vs Groove FAQ

Which one is cheaper?
Groove is the cheaper option, starting at $0/mo vs $150/mo for Botpress.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Botpress uses usage-based pricing, while Groove goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Botpress: At $150-750/mo (annualized), Botpress lands in the mid-market — pricier than bare-bones chatbot builders but cheaper than enterprise conversational AI suites. They're clearly chasing teams that have outgrown DIY tools but aren't ready for a six-figure enterprise contract. Groove: Giving away the core helpdesk entirely is an aggressive land-grab against Zendesk and Freshdesk, who still charge per agent seat. They're clearly trying to win teams that are annoyed at paying per-seat for humans just to file tickets, then monetizing on the AI layer where the real value (and their real cost) sits.

Still deciding? See the best Botpress alternatives or the best Groove alternatives, ranked with verified pricing.

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