Botpress vs Groove Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Botpress Groove
Starts at $150/mo Custom
Number of plans 4 1
Free plan
Free trial
Pricing model usage-based usage-based

Free

$0/mo
  • AI usage included
  • 3 seats
  • 3 AI agents
  • Botpress Desk
  • Botpress Studio + ADK
  • Help Center
  • Community support

Plus

Popular
$150/mo
  • AI usage included
  • 3 seats
  • Unlimited AI agents
  • Botpress Desk
  • Botpress Studio + ADK
  • Whitelabel webchat
  • Help Center + custom domain
  • Technical support via live chat

Team

$750/mo
  • AI usage included
  • Unlimited seats
  • Teams, routing & RBAC
  • Team analytics
  • Real-time collaboration
  • Botpress Desk
  • Botpress Studio + ADK

Enterprise

Custom
  • AI usage included
  • Dedicated support
  • SLA & security review
  • Botpress Desk
  • Botpress Studio + ADK
  • Custom storage
  • Voice channel

Per-ticket pricing

Custom
  • Minimum monthly commitment
  • Minimum annual contract
  • Billing
  • Seat fees
  • AI usage
  • Unlimited agents
  • Unlimited seats
  • Shared inbox
  • Email, chat, and messaging
  • AI triage
  • AI replies
  • AI actions
  • Workflow automation
  • Smart escalations
  • Knowledge base
  • Analytics
  • API access
  • Onboarding
  • Premium support

Botpress vs Groove FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Botpress has a free plan. Groove doesn't — you'll need to pay from day one.
How do they charge?
Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Botpress: At $150 to start, Botpress is mid-market — not a race-to-the-bottom tool like some no-code chatbot builders, but well below the enterprise-first pricing of players like Intercom or Drift. They're going after technical teams and growth-stage companies who want flexibility without paying six figures. Groove: Groove is targeting mid-market support teams who are getting squeezed by per-seat tools like Zendesk or Freshdesk as their agent count grows. The unlimited seats angle is a direct shot at those competitors — if you have a large team with variable or part-time agents, this model can look very attractive.

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