Botpress vs LiveChat Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
Starter
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 Support
- 1 user
Team
- Text Intelligence
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
- Unlimited users
Business
Popular- Text Intelligence
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
- Agent performance
- SMS and Apple Messages for Business
Enterprise
- Text Intelligence
- Customize tracking limit
- Support from Product Expert
- Dedicated onboarding
- White label chat widget
- Software engineer support
- Single Sign-on (SSO)
- HIPAA Compliance
- Alternative payment terms
- Professional services
- Service level agreements (SLAs)
Botpress vs LiveChat FAQ
- Which one is cheaper?
- LiveChat is the cheaper option, starting at $25/mo vs $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. LiveChat doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Botpress uses usage-based pricing, while LiveChat goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Botpress: At $150-750/mo, Botpress sits mid-to-premium in the conversational AI space, priced well above bare-bones chatbot builders but below heavyweight enterprise platforms with dedicated CSMs. The lack of a free trial and hidden non-annual pricing suggests they're optimizing for committed buyers who've already done their homework, not casual shoppers comparing options. LiveChat: LiveChat sits mid-to-premium in the live chat space — pricier than bare-bones widgets like Tawk.to (free) but cheaper than full helpdesk suites like Intercom or Zendesk once you factor in their add-ons. They're clearly courting small-to-mid support teams who want a dedicated chat tool without paying for a whole customer service platform they don't need.
Still deciding? See the best Botpress alternatives or the best LiveChat alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Botpress and LiveChat and let you know when something moves. See how competitor pricing monitoring works.