Botpress vs Re:amaze Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Botpress Re:amaze
Starts at $150/mo $29/mo
Number of plans 4 3
Free plan
Free trial
Pricing model usage-based per-seat

Free

$0/mo
  • 3 seats
  • 3 AI agents
  • Resolution SLA
  • Help Center
  • Community support

Plus

Popular
$150/mo
  • $25 AI usage included
  • Unlimited AI agents
  • Whitelabel webchat
  • Help Center + custom domain
  • Technical support via live chat

Team

$750/mo
  • $150 AI usage included
  • Unlimited seats
  • Teams, routing & RBAC
  • Team analytics
  • Real-time collaboration

Enterprise

Custom
  • Dedicated support
  • Uptime SLA
  • Security review
  • Custom storage
  • Voice channel

Basic

$29/mo
  • Unlimited Email Inboxes
  • Live Chat
  • Social Media Channels
  • Public/Internal FAQ
  • Workflow Automation (Macros)
  • Response Templates
  • Website Integration
  • Chatbots
  • Cues (Proactive Messages)
  • Basic Reporting
  • Re:amaze AI Agent

Pro

Popular
$49/mo
  • Manage Multiple Brands in one Account
  • Live View of Site Visitors
  • Advanced Reporting
  • SMS and Voice Channels
  • Custom Hosted Domain
  • Customizable Email Appearance
  • AI Intents
  • Status Page

Plus

$69/mo
  • Peek (Live Screensharing)
  • Departments (Staff Groups)
  • Staff Performance Reporting
  • Staff Shifts and Vacation Days
  • Customizable Staff Roles
  • Customer Satisfaction Ratings
  • In-Chat Video Calls
  • Optional Classic Chat Mode *
  • FAQ Article Edit History

Botpress vs Re:amaze FAQ

Which one is cheaper?
Re:amaze is the cheaper option, starting at $29/mo vs $150/mo for Botpress.
Can I use either one for free?
Botpress has a free plan. Re:amaze doesn't — though they do offer a free trial.
How do they charge?
Different approach here. Botpress uses usage-based pricing, while Re:amaze goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Botpress: At $150-750/mo, Botpress sits mid-to-premium in the conversational AI space, priced well above bare-bones chatbot builders but below heavyweight enterprise platforms with dedicated CSMs. The lack of a free trial and hidden non-annual pricing suggests they're optimizing for committed buyers who've already done their homework, not casual shoppers comparing options. Re:amaze: Sitting in the mid-market range for help desk tools, Re:amaze undercuts Zendesk and Intercom pretty comfortably while still pricing above bare-bones live chat tools. It's aimed at small-to-mid teams who want a full support suite without enterprise-grade sticker shock.

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