Botpress vs Tidio Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Botpress Tidio
Starts at $150/mo Custom
Number of plans 4 1
Free plan
Free trial
Pricing model usage-based usage-based

Free

$0/mo
  • AI usage included
  • 3 seats
  • 3 AI agents
  • Botpress Desk
  • Botpress Studio + ADK
  • Help Center
  • Community support

Plus

Popular
$150/mo
  • AI usage included
  • 3 seats
  • Unlimited AI agents
  • Botpress Desk
  • Botpress Studio + ADK
  • Whitelabel webchat
  • Help Center + custom domain
  • Technical support via live chat

Team

$750/mo
  • AI usage included
  • Unlimited seats
  • Teams, routing & RBAC
  • Team analytics
  • Real-time collaboration
  • Botpress Desk
  • Botpress Studio + ADK

Enterprise

Custom
  • AI usage included
  • Dedicated support
  • SLA & security review
  • Botpress Desk
  • Botpress Studio + ADK
  • Custom storage
  • Voice channel

Free Plan

$0/mo
  • Flows automation for support & sales
  • Unified analytics and reporting

Botpress vs Tidio FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Botpress: At $150 to start, Botpress is mid-market — not a race-to-the-bottom tool like some no-code chatbot builders, but well below the enterprise-first pricing of players like Intercom or Drift. They're going after technical teams and growth-stage companies who want flexibility without paying six figures. Tidio: Tidio is positioning as an accessible AI-first support tool — not the cheapest live chat out there, but cheaper than enterprise players like Intercom or Zendesk when you're at lower volumes. They're going after SMBs and lean support teams who want AI automation without committing to a big-ticket platform.

Keep tabs on both.

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