Canny vs Featurebase Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Canny pricing Featurebase pricing
Starts at $79/mo $29/mo
Number of plans 3 4
Free plan
Free trial —
Pricing model hybrid per-seat

Price is one row. To weigh the features too, use our feature comparison template →

Free

$0/mo
  • 25 tracked users
  • Automatic feedback capture
  • Unlimited feedback
  • Managers
  • Contributors
  • Autopilot sources
  • Feedback discovery
  • Feedback deduplication
  • API & webhooks
  • Feedback
  • Boards
  • Base features
  • Changelog
  • Private boards
  • Feedback capture
  • Notifications
  • Data Privacy

Pro

Popular
$79/mo
  • 100+ tracked users
  • PM integrations
  • Advanced privacy
  • Managers
  • Contributors
  • Autopilot sources
  • Feedback discovery
  • Feedback deduplication
  • MCP connectors
  • Comment summaries
  • API & webhooks
  • Custom fields
  • User segmentation
  • Automation rules
  • Feedback
  • Boards
  • Base features
  • Changelog
  • Private boards
  • Internal comments
  • Custom domains
  • Content translations
  • Smart replies
  • Custom statuses
  • Advanced portal privacy
  • Feedback capture
  • Notifications
  • Segment
  • Project management
  • Zapier
  • Data Privacy
  • SOC 2

Business

Custom
  • 5,000+ tracked users
  • SSO integrations
  • CRM integrations
  • Managers
  • Contributors
  • Autopilot sources
  • Feedback discovery
  • Feedback deduplication
  • MCP connectors
  • Comment summaries
  • API & webhooks
  • Custom fields
  • User segmentation
  • Automation rules
  • Custom admin roles
  • Feedback
  • Boards
  • Base features
  • Changelog
  • Private boards
  • Internal comments
  • Custom domains
  • Content translations
  • Smart replies
  • Custom statuses
  • Advanced portal privacy
  • Remove branding
  • Email whitelabel
  • Feedback capture
  • Notifications
  • Segment
  • Project management
  • Zapier
  • Auth & SSO
  • CRM
  • Data Privacy
  • SOC 2
  • Pay by invoice
  • Security review

Free

$0/mo
  • 1 seat
  • Live chat
  • Unlimited conversations
  • Unified inbox & ticketing
  • Mobile app
  • Assign & snooze conversations
  • Internal notes

Growth

$29/mo
  • Fibi AI Agent
  • Email support
  • AI Copilot
  • AI replies & macros
  • Advanced reporting
  • API, MCP, Webhooks
  • Integrations

Professional

Popular
$59/mo
  • Slack support
  • Workflows & automations
  • Round-robin assignment
  • Service level agreements (SLAs)
  • Salesforce & HubSpot integrations
  • Multilingual support
  • 20 free Lite seats

Enterprise

$99/mo
  • Multi-brand workspace
  • SSO & identity management
  • Custom admin roles
  • Azure DevOps & AD integrations
  • Personalized onboarding
  • Custom invoicing
  • 50 free Lite seats

Canny vs Featurebase FAQ

Which one is cheaper?
Featurebase is the cheaper option, starting at $29/mo vs $79/mo for Canny.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Canny uses hybrid pricing, while Featurebase goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Canny: At $79/mo for Pro, Canny sits mid-market — not a cheap prosumer tool, but nowhere near the enterprise feedback platforms that charge four figures a month. They're clearly chasing product-led SaaS teams who've outgrown spreadsheets and Trello boards but aren't ready for a full enterprise procurement cycle. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback widgets but well under bloated enterprise suites like Aha! or Pendo's higher tiers. The 86% startup discount is a clear signal they're hunting for early-stage companies who'll grow into higher seat counts later, not enterprises who'd pay full freight anyway.

Still deciding? See the best Canny alternatives or the best Featurebase alternatives, ranked with verified pricing.

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