Canny vs Featurebase Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Canny | Featurebase | |
|---|---|---|
| Starts at | $79/mo | $29/mo |
| Number of plans | 3 | 4 |
| Free plan | ||
| Free trial | — | |
| Pricing model | usage-based | per-seat |
Free
- 25 tracked users
- Automatic feedback capture
- Unlimited feedback
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- Feedback
- Boards
- Base features
- Changelog
- Feedback capture
- Data Privacy
Pro
Popular- 100+ tracked users
- PM integrations
- Advanced privacy
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- Data Privacy
- SOC 2
Business
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Custom admin roles
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Remove branding
- Email whitelabel
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- CRM
- Data Privacy
- SOC 2
- Pay by invoice
- Security review
Free
- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Growth
- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Custom domains
- Basic analytics
- Integrations
Professional
Popular- Slack support
- Workflows & automations
- Service level agreements (SLAs)
- User segmentation
- Multilingual support
- API, MCP, Webhooks
- 20 free Lite seats
Enterprise
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Salesforce & HubSpot data sync
- Azure DevOps & AD integrations
- Custom invoicing
- 50 free Lite seats
Canny vs Featurebase FAQ
- Which one is cheaper?
- Featurebase is the cheaper option, starting at $29/mo vs $79/mo for Canny.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Canny uses usage-based pricing, while Featurebase goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Canny: At $79/mo, Canny sits in the mid-market range for product feedback tools — cheaper than full-suite platforms like Productboard but more expensive than lightweight alternatives. They're clearly targeting product-led SaaS teams who want a dedicated feedback hub without paying enterprise prices. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback tools but way cheaper than enterprise-heavy customer feedback suites that charge per-response or per-contact. The 86% startup discount signals they're hungry to land early-stage companies before they scale into bigger tools, using price as a wedge against incumbents that ignore small teams.
Still deciding? See the best Canny alternatives or the best Featurebase alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Canny and Featurebase and let you know when something moves.