Canny vs Userflow Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Canny Userflow
Starts at $79/mo $100/mo
Number of plans 3 2
Free plan
Free trial
Pricing model usage-based usage-based

Free

$0/mo
  • 25 tracked users
  • Automatic feedback capture
  • Unlimited feedback
  • Autopilot sources
  • Feedback discovery
  • Feedback deduplication
  • Feedback
  • Boards
  • Base features
  • Changelog
  • Feedback capture
  • Data Privacy

Pro

Popular
$79/mo
  • 100+ tracked users
  • PM integrations
  • Advanced privacy
  • Autopilot sources
  • Feedback discovery
  • Feedback deduplication
  • MCP connectors
  • Comment summaries
  • API & webhooks
  • Custom fields
  • User segmentation
  • Automation rules
  • Feedback
  • Boards
  • Base features
  • Changelog
  • Private boards
  • Internal comments
  • Custom domains
  • Content translations
  • Smart replies
  • Custom statuses
  • Advanced portal privacy
  • Feedback capture
  • Notifications
  • Segment
  • Project management
  • Zapier
  • Auth & SSO
  • Data Privacy
  • SOC 2

Business

Custom
  • 5,000+ tracked users
  • SSO integrations
  • CRM integrations
  • Autopilot sources
  • Feedback discovery
  • Feedback deduplication
  • MCP connectors
  • Comment summaries
  • API & webhooks
  • Custom fields
  • User segmentation
  • Automation rules
  • Custom admin roles
  • Feedback
  • Boards
  • Base features
  • Changelog
  • Private boards
  • Internal comments
  • Custom domains
  • Content translations
  • Smart replies
  • Custom statuses
  • Advanced portal privacy
  • Remove branding
  • Email whitelabel
  • Feedback capture
  • Notifications
  • Segment
  • Project management
  • Zapier
  • Auth & SSO
  • CRM
  • Data Privacy
  • SOC 2
  • Pay by invoice
  • Security review

Adoption Studio

$500/mo
  • 1k MAUs
  • Unlimited creation and targeted deployment of flows, surveys, NPS, banners, launchers, checklists, tooltips, tours
  • FlowAI: Builder, Signals and Actions
  • No code custom event tracking + All integrations
  • Custom CSS + fully white-labeled experiences
  • 3 environments (+$425/mo each beyond) & unlimited seats
  • SOC 2 Type II, GDPR, Global data hosting enabled, and no AI model training on your data

Adoption Agent

$100/mo
  • 500 AI credits per month
  • Unlimited creation of AI Agent-triggered flows
  • FlowAI: Builder & Signals
  • Core integrations
  • Knowledge source training for the Agent
  • 3 environments (+$425/mo each beyond) & unlimited seats
  • SOC 2 Type II, GDPR, Global data hosting enabled, and no AI model training on your data

Canny vs Userflow FAQ

Which one is cheaper?
Canny starts lower at $79/mo, compared to $100/mo for Userflow.
Can I use either one for free?
Canny has a free plan. Userflow doesn't — though they do offer a free trial.
How do they charge?
Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Canny: At $79/mo, Canny sits in the mid-market range for product feedback tools — cheaper than full-suite platforms like Productboard but more expensive than lightweight alternatives. They're clearly targeting product-led SaaS teams who want a dedicated feedback hub without paying enterprise prices. Userflow: At $500/mo entry for Studio, they're priced above scrappy tools like Intro.js or Shepherd but below Pendo's enterprise ceiling — squarely targeting mid-market product teams who've outgrown free overlays but aren't ready for six-figure contracts. The modular structure lets them compete on flexibility against all-in-one suites.

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