Canny vs UserGuiding Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Canny | UserGuiding | |
|---|---|---|
| Starts at | $79/mo | $174/mo |
| Number of plans | 3 | 4 |
| Free plan | ||
| Free trial | ||
| Pricing model | usage-based | usage-based |
Free
- 25 tracked users
- Automatic feedback capture
- Unlimited feedback
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- Feedback
- Boards
- Base features
- Changelog
- Feedback capture
- Data Privacy
Pro
Popular- 100+ tracked users
- PM integrations
- Advanced privacy
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- Data Privacy
- SOC 2
Business
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Custom admin roles
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Remove branding
- Email whitelabel
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- CRM
- Data Privacy
- SOC 2
- Pay by invoice
- Security review
Support Essentials
- Knowledge Base & Product Updates
- Resource Center & AI Assistant
- Provide Top-Tier Self-Serve Materials
Starter
- Best value option in the market
- All Adoption Features + AI Assistant
- Reporting & Segmentation
- Customizable In App Surveys
Growth
- Everything in Starter
- A/B Testing & Goal Tracking
- Custom CSS & Localization
- Premium Integrations
Enterprise
- Everything in Growth
- SOC2, GDPR, HIPAA Compliance
- Personalized Coaching & Support
- SAML SSO & Activity Logs
Canny vs UserGuiding FAQ
- Which one is cheaper?
- Canny starts lower at $79/mo, compared to $174/mo for UserGuiding.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Canny: At $79/mo, Canny sits in the mid-market range for product feedback tools — cheaper than full-suite platforms like Productboard but more expensive than lightweight alternatives. They're clearly targeting product-led SaaS teams who want a dedicated feedback hub without paying enterprise prices. UserGuiding: UserGuiding sits in the mid-market sweet spot — cheaper than Pendo or Appcues, but more structured than rolling your own with Intercom tooltips. They're clearly targeting product-led growth teams at startups and mid-size SaaS companies who need real onboarding tooling without enterprise-level spend.
Still deciding? See the best Canny alternatives or the best UserGuiding alternatives, ranked with verified pricing.
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