Canny vs Userpilot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- 25 tracked users
- Automatic feedback capture
- Unlimited feedback
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- Feedback
- Boards
- Base features
- Changelog
- Feedback capture
- Data Privacy
Pro
Popular- 100+ tracked users
- PM integrations
- Advanced privacy
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- Data Privacy
- SOC 2
Business
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Custom admin roles
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Remove branding
- Email whitelabel
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- CRM
- Data Privacy
- SOC 2
- Pay by invoice
- Security review
Starter
- Up to 2,000 Monthly Active Users
- In-App User Engagement
- User Segmentation & Tracking
- Analyze Usage Trends
- NPS Survey
Growth
Popular- Starts From 2,000 Monthly Active Users
- Advanced Product Analytics
- Event Autocapture
- Resource Center & Advanced In-App Surveys
- Email Engagement
- Unlimited Session Replays (Add-On)
- Mobile Engagement (Add-On)
Enterprise
- Premium Integrations
- Bulk Data Export & Import
- Data Warehouse Sync
- Custom Roles & Permissions
- SAML SSO & Activity Logs
- Security Audit & Compliance
- Custom Contract & SLA
Canny vs Userpilot FAQ
- Which one is cheaper?
- Canny starts lower at $79/mo, compared to $299/mo for Userpilot.
- Can I use either one for free?
- Canny has a free plan. Userpilot doesn't — though they do offer a free trial.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Canny: At $79/mo, Canny sits in the mid-market range for product feedback tools — cheaper than full-suite platforms like Productboard but more expensive than lightweight alternatives. They're clearly targeting product-led SaaS teams who want a dedicated feedback hub without paying enterprise prices. Userpilot: Sitting in the mid-to-premium range for product adoption tools, they're priced above scrappier alternatives like Intro.js but below full-suite platforms like Pendo. They're clearly targeting growth-stage SaaS companies that have outgrown DIY tooltips but aren't ready for enterprise-tier complexity.
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