Canny vs Userpilot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Canny pricing | Userpilot pricing | |
|---|---|---|
| Starts at | $79/mo | $299/mo |
| Number of plans | 3 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | hybrid | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 25 tracked users
- Automatic feedback capture
- Unlimited feedback
- Managers
- Contributors
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- API & webhooks
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Feedback capture
- Notifications
- Data Privacy
Pro
Popular- 100+ tracked users
- PM integrations
- Advanced privacy
- Managers
- Contributors
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Data Privacy
- SOC 2
Business
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Managers
- Contributors
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Custom admin roles
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Remove branding
- Email whitelabel
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- CRM
- Data Privacy
- SOC 2
- Pay by invoice
- Security review
Starter
- MCP and AI Agent Lia
- Up to 2,000 Monthly Active Users
- In-App User Engagement
- User Segmentation & Tracking
- Usage Trends Analysis
- NPS Survey
Growth
Popular- MCP and AI Agent Lia
- Advanced Product Analytics
- Event Autocapture
- Resource Center & Advanced In-App Surveys
- 100k Free Emails / Month
- 5k Free Session Replays / Month
- 3-year data retention
Enterprise
- MCP and AI Agent Lia
- Mobile Engagement
- Premium CRM Integrations
- Bulk Data Export & Import
- Data Warehouse Sync
- Advanced User Management
- Security Audit & Compliance
- Custom Contract & SLA
Canny vs Userpilot FAQ
- Which one is cheaper?
- Canny starts lower at $79/mo, compared to $299/mo for Userpilot.
- Can I use either one for free?
- Canny has a free plan. Userpilot doesn't — though they do offer a free trial.
- How do they charge?
- Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Canny: At $79/mo for Pro, Canny sits mid-market — not a cheap prosumer tool, but nowhere near the enterprise feedback platforms that charge four figures a month. They're clearly chasing product-led SaaS teams who've outgrown spreadsheets and Trello boards but aren't ready for a full enterprise procurement cycle. Userpilot: Userpilot sits mid-to-premium in the product adoption/onboarding space — pricier than lightweight tools like Chameleon at entry, but cheaper than enterprise-heavy platforms like Pendo. They're clearly courting mid-market SaaS companies that have outgrown DIY onboarding scripts but aren't ready for Pendo-level spend and complexity.
Still deciding? See the best Canny alternatives or the best Userpilot alternatives, ranked with verified pricing.
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