Chatwoot vs Five9 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Chatwoot pricing | Five9 pricing | |
|---|---|---|
| Starts at | $19/mo | $119/mo |
| Number of plans | 4 | 5 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Digital
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Core
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Plus
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Pro
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Enterprise
- Voice¹
- Chat
- SMS/MMS¹
- Social Messaging¹
- AI Summaries
- Live Transcription
- AI Insights
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM
- UC
- QM
- WFM
- Analytics
- Full Platform
- 24/7 World-Class Support
Chatwoot vs Five9 FAQ
- Which one is cheaper?
- Chatwoot starts lower at $19/mo, compared to $119/mo for Five9.
- Can I use either one for free?
- Chatwoot has a free plan. Five9 doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Five9: With a 50-seat minimum and no published pricing past $159, Five9 is clearly chasing mid-market and enterprise contact centers, not SMBs — they're competing with the likes of NICE and Genesys on capability, not with cheaper self-serve tools like Talkdesk's lower tiers.
Still deciding? See the best Chatwoot alternatives or the best Five9 alternatives, ranked with verified pricing.
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