Chatwoot vs Front Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Starter
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
- No-code public knowledge base
- AI add-ons available
Professional
- Omnichannel (email, SMS, social, etc.)
- Macros and up to 20 automation rules
- Advanced analytics
- Multiple workspaces, SSO, and SCIM
- AI add-ons available
Enterprise
Popular- Smart rules
- Unlimited rules and macros
- Multi-language knowledge base
- Custom roles and permissions
- AI Copilot, QA, and CSAT included
Chatwoot vs Front FAQ
- Which one is cheaper?
- Chatwoot starts lower at $19/mo, compared to $25/mo for Front.
- Can I use either one for free?
- Chatwoot has a free plan. Front doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Chatwoot: Chatwoot is playing the affordable open-source-friendly angle hard — $39/seat Business tier undercuts Intercom and Zendesk significantly, and the free plan for open source projects is a direct community acquisition move. They're not chasing enterprise logos; they're trying to win dev-adjacent teams and scrappy support orgs who'd otherwise self-host. Front: Front sits in the mid-to-premium range for shared inbox tools — more expensive than Missive or basic Help Scout tiers, but cheaper than full Zendesk Suite configurations. They're clearly going after ops-heavy teams and customer-facing orgs that want something more powerful than a forwarded Gmail alias but don't want a full ticketing system.
Keep tabs on both.
We'll monitor pricing changes for Chatwoot and Front and let you know when something moves.