How much does Front cost?

Paid plans start at $25/mo, going up to $105/mo for larger teams.

Is there a free plan?

No free plan. But there is a free trial, so you can test it out before paying.

Can I try it before paying?

Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.

Front Pricing (2026)

Straight per-seat licensing, but the AI features (Autopilot, Copilot, Smart QA, Smart CSAT) sit outside the base price on the two lower tiers — so you're really paying for seats plus a menu of AI add-ons unless you jump to Enterprise where they're bundled in.

From $25/mo 3 plans per-seat Free trial Best Front alternatives → Front's competitors →

Starter: $25/mo per seat
Professional: $65/mo per seat
Enterprise Popular: $105/mo per seat

Verified Aug 05, 2026 Official pricing page

Screenshot of Front's pricing page showing its plans and prices — Their pricing page, captured Aug 05, 2026

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Starter

$25/mo per seat

Shared inbox and ticketing
AI Topics and up to 10 automation rules
Basic analytics
No-code public knowledge base
AI add-ons available

Professional

$65/mo per seat

Omnichannel (email, SMS, social, etc.)
Macros and up to 20 automation rules
Advanced analytics
Multiple workspaces, SSO, and SCIM
AI add-ons available

Enterprise

Popular

$105/mo per seat

Smart rules
Unlimited rules and macros
Multi-language knowledge base
Custom roles and permissions
AI Copilot, QA, and CSAT included

Does Front have a free plan?

No. There's no free-forever plan. There is a free trial that lasts 14 days, with no credit card required, and paid plans start at $25/mo.

Want free? Botpress, Chaport, and Chatwoot have free plans: see all Front alternatives →

AI Pricing Analysis

Pricing Model

Tier Strategy

Starter is capped at 10 seats, aimed squarely at small teams just getting off shared inboxes. Professional stretches to 50 seats for scaling support teams that need more workflow muscle, and the jump to Enterprise happens less because of seat limits and more because teams get tired of paying à la carte for AI tools that come free at the top tier.

Competitive Positioning

Front sits mid-to-premium in the helpdesk/shared inbox category — pricier than bare-bones tools like Help Scout's entry plan, but cheaper than full-blown Zendesk or Intercom enterprise deals. They're going after teams that want a polished, email-centric support experience without the CRM-scale complexity.

Growth Lever

Seat caps force the Starter-to-Professional move once a team hits 10 people, but the real expansion engine is AI: bolting on Autopilot or Copilot as paid add-ons nudges usage-based spend up, and eventually makes Enterprise's all-inclusive AI bundle look like the smarter buy.

Want the strategist's read on the live page? Read the AI teardown of Front's pricing page →

Front Pricing FAQ

How much does Front cost?: Paid plans start at $25/mo, going up to $105/mo for larger teams.
Is there a free plan?: No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?: Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
How does the pricing work?: Straight per-seat licensing, but the AI features (Autopilot, Copilot, Smart QA, Smart CSAT) sit outside the base price on the two lower tiers — so you're really paying for seats plus a menu of AI add-ons unless you jump to Enterprise where they're bundled in.
Is there a discount for annual billing?: Save 24% with annual billing.
Which plan makes sense for me?: Starter is capped at 10 seats, aimed squarely at small teams just getting off shared inboxes. Professional stretches to 50 seats for scaling support teams that need more workflow muscle, and the jump to Enterprise happens less because of seat limits and more because teams get tired of paying à la carte for AI tools that come free at the top tier.

More Support pricing

All Support pricing →

Comparing Front to something specific? Try Front vs Botpress, Front vs Chaport, or Front vs Chatwoot. Or see the best Front alternatives, ranked.

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