Chatwoot vs Gorgias Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Chatwoot pricing Gorgias pricing
Starts at $19/mo $40/mo
Number of plans 4 4
Free plan —
Free trial
Pricing model per-seat hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Chatwoot pricing

Official page

Hacker

$0/mo
  • Conversations
  • Channels
  • Data retention

Startups

$19/mo
  • Conversations
  • Channels
  • Captain AI
  • Help center
  • Data retention

Business

Popular
$39/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • Data retention

Enterprise

$99/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • SSO / SAML
  • Audit logs
  • Data retention

Gorgias pricing

Official page

Starter

$40/mo
  • 50 tickets / month
  • 30 automated interactions

Basic

$77/mo
  • 300 tickets / month
  • 30 automated interactions
  • Helpdesk
  • AI Agent

Pro

Popular
$550/mo
  • 2,000 tickets / month
  • 190 automated interactions
  • Helpdesk
  • AI Agent

Advanced

$1430/mo
  • 5,000 tickets / month
  • 530 automated interactions
  • Helpdesk
  • AI Agent

Chatwoot vs Gorgias FAQ

Which one is cheaper?
Chatwoot starts lower at $19/mo, compared to $40/mo for Gorgias.
Can I use either one for free?
Chatwoot has a free plan. Gorgias doesn't — though they do offer a free trial.
How do they charge?
Different approach here. Chatwoot uses per-seat pricing, while Gorgias goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Gorgias: Gorgias sits in the premium-for-ecommerce slot: cheap on the entry end, but well above generalist helpdesks like Zendesk or Freshdesk once you scale up. They're betting that deep Shopify integration and order-level actions justify paying more than horizontal tools, and they're targeting DTC brands over general support teams.

Still deciding? See the best Chatwoot alternatives or the best Gorgias alternatives, ranked with verified pricing.

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