Chatwoot vs HelpCrunch Pricing (2026)

Which one is cheaper?

HelpCrunch is the cheaper option, starting at $15/mo vs $19/mo for Chatwoot.

Can I use either one for free?

Chatwoot has a free plan. HelpCrunch doesn't — though they do offer a free trial.

How do they charge?

Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.

Which one is a better deal?

Depends on what you need. Chatwoot: Chatwoot sits firmly in the budget-to-mid-tier bracket, especially compared to Intercom or Zendesk where per-seat costs can be 3-5x higher for similar tiers. They're clearly courting price-sensitive startups and teams that want an open-source alternative without sacrificing a polished UI. HelpCrunch: This sits in the affordable-to-mid range of the customer messaging space, clearly undercutting Intercom-tier pricing while still offering a real feature ladder. The stacked discounts — seasonal promo plus annual billing plus first-payment cuts — signal they're fighting hard on price to win budget-conscious teams away from pricier incumbents.

Still deciding? See the best Chatwoot alternatives or the best HelpCrunch alternatives, ranked with verified pricing.