Chatwoot vs ManyChat Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Free
- Connect any 2 channels
- Basic automations (up to 4 active automations)
- 1 user
- Basic unified Inbox
- Self-serve Support
- Manychat branding
Essential
- Connect any 2 channels
- Unlimited custom automations
- 2 users
- Basic Inbox + organization & reminders
- Email Support
- No Manychat branding
Pro
- Connect any 3 channels
- Advanced automations, broadcasts, and AI-powered convos
- 3 users
- Custom Inbox labels & rules
- Email Support
- AI
- No Manychat branding
Business
- Unlimited channels
- Advanced automations, broadcasts, and AI-powered convos
- 5 users
- Shared team Inbox & assignments
- Priority Support
- AI
- No Manychat branding
Advanced
- Unlimited channels
- Advanced automations, broadcasts, and AI-powered convos
- 10 users
- Shared team Inbox & assignments
- Priority Support
- AI
- No Manychat branding
Chatwoot vs ManyChat FAQ
- Which one is cheaper?
- ManyChat is the cheaper option, starting at $14/mo vs $19/mo for Chatwoot.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Chatwoot uses per-seat pricing, while ManyChat goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chatwoot: Chatwoot is playing the affordable open-source-friendly angle hard — $39/seat Business tier undercuts Intercom and Zendesk significantly, and the free plan for open source projects is a direct community acquisition move. They're not chasing enterprise logos; they're trying to win dev-adjacent teams and scrappy support orgs who'd otherwise self-host. ManyChat: ManyChat sits in the affordable-to-mid range for conversational marketing tools — cheaper than enterprise players like Salesforce Marketing Cloud, but priced above bare-bones chatbot builders. They're clearly hunting SMBs and DTC brands who want Instagram/WhatsApp automation without enterprise contracts.
Keep tabs on both.
We'll monitor pricing changes for Chatwoot and ManyChat and let you know when something moves.