Chatwoot vs Olark Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Standard AI Website Agent
Popular- Answers unlimited visitor questions
- Automatic FAQ & knowledge updates
- Lead capture & qualification
- Proactive engagement
- White glove support and account management
- No token limits, no overages
- One human agent seat included
- Additional human agents — +$29/agent/month
Need even more?
- Regional routing and multiple teams
- Advanced integrations
- Custom workflows
- Custom SLAs
- Legal reviews and side letters
- SSO
Chatwoot vs Olark FAQ
- Which one is cheaper?
- Chatwoot starts lower at $19/mo, compared to $400/mo for Olark.
- Can I use either one for free?
- Chatwoot has a free plan. Olark doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Chatwoot uses per-seat pricing, while Olark goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chatwoot: Chatwoot sits firmly in the budget-to-mid-tier bracket, especially compared to Intercom or Zendesk where per-seat costs can be 3-5x higher for similar tiers. They're clearly courting price-sensitive startups and teams that want an open-source alternative without sacrificing a polished UI.
Still deciding? See the best Chatwoot alternatives or the best Olark alternatives, ranked with verified pricing.
Keep tabs on both.
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