Chatwoot vs Olark Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Chatwoot pricing Olark pricing
Starts at $19/mo $400/mo
Number of plans 4 2
Free plan —
Free trial
Pricing model per-seat hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Chatwoot pricing

Official page

Hacker

$0/mo
  • Conversations
  • Channels
  • Data retention

Startups

$19/mo
  • Conversations
  • Channels
  • Captain AI
  • Help center
  • Data retention

Business

Popular
$39/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • Data retention

Enterprise

$99/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • SSO / SAML
  • Audit logs
  • Data retention

Olark pricing

Official page

Standard AI Website Agent

Popular
$400/mo
  • Answers unlimited visitor questions
  • Automatic FAQ & knowledge updates
  • Lead capture & qualification
  • Proactive engagement
  • White glove support and account management
  • No token limits, no overages
  • One human agent seat included
  • Additional human agents — +$29/agent/month

Need even more?

Custom
  • Regional routing and multiple teams
  • Advanced integrations
  • Custom workflows
  • Custom SLAs
  • Legal reviews and side letters
  • SSO

Chatwoot vs Olark FAQ

Which one is cheaper?
Chatwoot starts lower at $19/mo, compared to $400/mo for Olark.
Can I use either one for free?
Chatwoot has a free plan. Olark doesn't — though they do offer a free trial.
How do they charge?
Different approach here. Chatwoot uses per-seat pricing, while Olark goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Olark: At $400/mo as a baseline (before any seats), Olark is pricing itself well above old-school live-chat tools like Tawk.to or even mid-market players — this isn't a budget buy anymore. They're clearly repositioning from 'cheap live chat' to 'AI-first support tool' and pricing accordingly, competing more with AI support platforms than with legacy chat widgets.

Still deciding? See the best Chatwoot alternatives or the best Olark alternatives, ranked with verified pricing.

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