Chatwoot vs Re:amaze Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Chatwoot pricing Re:amaze pricing
Starts at $19/mo $29/mo
Number of plans 4 3
Free plan —
Free trial
Pricing model per-seat per-seat

Price is one row. To weigh the features too, use our feature comparison template →

Hacker

$0/mo
  • Conversations
  • Channels
  • Data retention

Startups

$19/mo
  • Conversations
  • Channels
  • Captain AI
  • Help center
  • Data retention

Business

Popular
$39/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • Data retention

Enterprise

$99/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • SSO / SAML
  • Audit logs
  • Data retention

Basic

$29/mo
  • Unlimited Email Inboxes
  • Live Chat
  • Social Media Channels
  • Public/Internal FAQ
  • Workflow Automation (Macros)
  • Response Templates
  • Website Integration
  • Chatbots
  • Cues (Proactive Messages)
  • Basic Reporting
  • Re:amaze AI Agent

Pro

Popular
$49/mo
  • All of the features in Basic
  • Manage Multiple Brands in one Account
  • Live View of Site Visitors
  • Advanced Reporting
  • SMS and Voice Channels
  • Custom Hosted Domain
  • Customizable Email Appearance
  • AI Intents
  • Status Page

Plus

$69/mo
  • All of the features in Pro
  • Peek (Live Screensharing)
  • Departments (Staff Groups)
  • Staff Performance Reporting
  • Staff Shifts and Vacation Days
  • Customizable Staff Roles
  • Customer Satisfaction Ratings
  • In-Chat Video Calls
  • Optional Classic Chat Mode *
  • FAQ Article Edit History

Chatwoot vs Re:amaze FAQ

Which one is cheaper?
Chatwoot starts lower at $19/mo, compared to $29/mo for Re:amaze.
Can I use either one for free?
Chatwoot has a free plan. Re:amaze doesn't — though they do offer a free trial.
How do they charge?
Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Re:amaze: Sitting at $29-$69 per seat, they undercut the Zendesk and Intercom crowd and aim at small ecommerce and DTC teams that want a shared inbox plus chat, not a heavy enterprise suite. It's a value-middle play: cheap enough for scrappy support teams, with enough tiers to keep growing accounts from leaving.

Still deciding? See the best Chatwoot alternatives or the best Re:amaze alternatives, ranked with verified pricing.

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