Chatwoot vs Tidio Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Chatwoot pricing | Tidio pricing | |
|---|---|---|
| Starts at | $19/mo | Custom |
| Number of plans | 4 | 1 |
| Free plan | ||
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Free Plan
- Flows automation for support & sales
- Unified analytics and reporting
Chatwoot vs Tidio FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Chatwoot uses per-seat pricing, while Tidio goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Tidio: Tidio is positioning as an accessible AI-first support tool — not the cheapest live chat out there, but cheaper than enterprise players like Intercom or Zendesk when you're at lower volumes. They're going after SMBs and lean support teams who want AI automation without committing to a big-ticket platform.
Still deciding? See the best Chatwoot alternatives or the best Tidio alternatives, ranked with verified pricing.
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