Chatwoot vs Userlike Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Free
- 1 Seat
- 1 Channel
- 200 conversations
- Messenger customization
- File sharing
- Feedback options
Pro
Popular- min 3 Seats
- Unlimited Channels
- Unlimited Conversations
- 10 WhatsApp numbers
- Live translation
- Video calls & screen sharing
- Basic API access
- Standard onboarding
- Chatbot API
- Analytics
Enterprise
- min 5 Seats
- Unlimited Channels
- Unlimited Conversations
- 20 WhatsApp numbers
- Full API access
- Advanced routing
- SCIM/SSO
- Organizations
- Account manager
Chatwoot vs Userlike FAQ
- Which one is cheaper?
- Chatwoot starts lower at $19/mo, compared to $105/mo for Userlike.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Chatwoot uses per-seat pricing, while Userlike goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chatwoot: Chatwoot is playing the affordable open-source-friendly angle hard — $39/seat Business tier undercuts Intercom and Zendesk significantly, and the free plan for open source projects is a direct community acquisition move. They're not chasing enterprise logos; they're trying to win dev-adjacent teams and scrappy support orgs who'd otherwise self-host. Userlike: At ~€87-105/mo flat, they're undercutting per-seat tools like Intercom or Zendesk for teams with 5+ agents, but they're not the cheapest option in the market. They're positioning as a mid-market value play — more capable than basic live chat tools, more affordable than enterprise-grade CX platforms.
Keep tabs on both.
We'll monitor pricing changes for Chatwoot and Userlike and let you know when something moves.