Chatwoot vs Userlike Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Chatwoot Userlike
Starts at $19/mo $87/mo
Number of plans 4 3
Free plan
Free trial
Pricing model per-seat hybrid

Hacker

$0/mo
  • Conversations
  • Channels
  • Data retention

Startups

$19/mo
  • Conversations
  • Channels
  • Captain AI
  • Help center
  • Data retention

Business

Popular
$39/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • Data retention

Enterprise

$99/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • SSO / SAML
  • Audit logs
  • Data retention

Free

$0/mo

Pro

Popular
$87/mo

Enterprise

Custom

Chatwoot vs Userlike FAQ

Which one is cheaper?
Chatwoot starts lower at $19/mo, compared to $87/mo for Userlike.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Chatwoot uses per-seat pricing, while Userlike goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Chatwoot: Chatwoot sits firmly in the budget-to-mid-tier bracket, especially compared to Intercom or Zendesk where per-seat costs can be 3-5x higher for similar tiers. They're clearly courting price-sensitive startups and teams that want an open-source alternative without sacrificing a polished UI. Userlike: At €87/mo with no visible per-seat breakdown, Userlike lands mid-to-premium in the live chat space — pricier than bare-bones widgets like Tawk.to or Crisp's entry tiers, but not flexing the enterprise muscle of Intercom or Drift. They're chasing teams who want chatbot/AI features without jumping straight to enterprise-grade contracts.

Still deciding? See the best Chatwoot alternatives or the best Userlike alternatives, ranked with verified pricing.

Keep tabs on both.

We'll monitor pricing changes for Chatwoot and Userlike and let you know when something moves. See how competitor pricing monitoring works.

Track both free »