Close vs SugarCRM Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Solo
- Limited to 1 user
- Limited to 10k leads
- Workflows not included
Essentials
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- Workflows not included
Growth
Popular- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
Scale
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
Standard
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- Reporting & analytics
- Mobility
- Basic support
Advanced
Popular- Mail & calendar integration
- Case management
- Bug tracking
- Standard support
Premier
- Geo mapping
- Discover
- 2x file managed storage
- 2x data managed storage
- Enhanced support
- LinkedIn connector
Close vs SugarCRM FAQ
- Which one is cheaper?
- Close starts lower at $19/mo, compared to $59/mo for SugarCRM.
- Can I use either one for free?
- Neither has a free plan. But Close offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Close: Close sits mid-to-premium in the SMB sales CRM space — pricier than bare-bones tools like Pipedrive's entry tier, but cheaper than enterprise-heavy platforms like Salesforce. They're clearly courting small, scrappy sales teams who want calling built in without buying a separate dialer tool. SugarCRM: With a $59 floor and a 15-seat minimum, SugarCRM lands mid-to-upper market compared to Pipedrive or HubSpot's entry tiers — it's not fighting for solo users or small startups, it's courting established sales teams already committed to a real CRM budget. No free trial or free plan reinforces that they're chasing considered, higher-commitment buyers over self-serve signups.
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