Close vs SugarCRM Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Solo
- Limited to 1 user
- Limited to 10k leads
- Workflows not included
- Includes 500 AI credits per user/month
- Use Chloe & AI features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
Essentials
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- Workflows not included
- Includes 1,000 AI credits per user/month
- Use Chloe & AI features
Growth
Popular- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
- Includes 1,500 AI credits per user/month
- Use Chloe & AI features
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
Scale
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
- Includes 2,000 AI credits per user/month
- Use Chloe & AI features
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
Standard
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- Reporting & analytics
- Mobility
- Basic support
- *Mail & calendar integration
Advanced
Popular- Mail & calendar integration
- Case management
- Bug tracking
- Standard support
- *Sugar Intelligence
- *sales-i
- *Smart Guides
Premier
- Geo mapping
- Discover
- 2x file managed storage
- 2x data managed storage
- Enhanced support
- LinkedIn connector
Close vs SugarCRM FAQ
- Which one is cheaper?
- Close starts lower at $19/mo, compared to $59/mo for SugarCRM.
- Can I use either one for free?
- Neither has a free plan. But Close offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Close: Close sits in the mid-market band — cheaper than Salesforce or HubSpot Sales Hub, but priced above lightweight tools like Pipedrive at the entry level. They're clearly targeting SMB sales teams who want a purpose-built outbound CRM without enterprise complexity or enterprise pricing. SugarCRM: SugarCRM sits in the mid-to-upper-mid range for CRM — more expensive than HubSpot's entry tiers and Zoho, but undercutting Salesforce Sales Cloud at scale. They're clearly not fishing for SMBs with that 15-seat minimum; this is a play for established mid-market teams who want Salesforce-level functionality without the Salesforce price tag.
Still deciding? See the best Close alternatives or the best SugarCRM alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Close and SugarCRM and let you know when something moves.