Close vs SugarCRM Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Close pricing | SugarCRM pricing | |
|---|---|---|
| Starts at | $19/mo | $59/mo |
| Number of plans | 4 | 3 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | hybrid | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Solo
- Includes 500 AI credits per user/month
- Limited to 1 user
- Limited to 10k leads
Essentials
- Includes 1,000 AI credits per user/month
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
Growth
Popular- Includes 1,500 AI credits per user/month
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
Scale
- Includes 2,000 AI credits per user/month
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
Standard
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- Business process management
- Reporting & analytics
- Mobility
- Basic support
- *Mail & calendar integration
Advanced
Popular- Mail & calendar integration
- Case management
- Bug tracking
- Standard support
- *Sugar Intelligence
- *Sugar Predict
- *Smart Guides
Premier
- Geo mapping
- Discover
- 2x file managed storage
- 2x data managed storage
- Enhanced support
- LinkedIn connector
Close vs SugarCRM FAQ
- Which one is cheaper?
- Close starts lower at $19/mo, compared to $59/mo for SugarCRM.
- Can I use either one for free?
- Neither has a free plan. But Close offers a free trial.
- How do they charge?
- Different approach here. Close uses hybrid pricing, while SugarCRM goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Close: Close sits mid-market — pricier than bare-bones CRMs like Pipedrive's entry tier but cheaper than HubSpot Sales Hub or Salesforce once you factor in their usage fees. They're clearly targeting scrappy inside-sales teams who want calling built into the CRM rather than bolting on a separate dialer tool. SugarCRM: SugarCRM sits mid-market — pricier than entry-level CRMs like Pipedrive but cheaper than Salesforce's enterprise tiers, aiming at growing sales teams that have outgrown spreadsheets but aren't ready for Salesforce's complexity or cost. That 15-seat floor signals they're not chasing solopreneurs or tiny startups.
Still deciding? See the best Close alternatives or the best SugarCRM alternatives, ranked with verified pricing.
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