Cognito Forms vs User Interviews Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Cognito Forms pricing User Interviews pricing
Starts at $24/mo $36/mo
Number of plans 5 3
Free plan —
Free trial —
Pricing model hybrid usage-based

Price is one row. To weigh the features too, use our feature comparison template →

Individual

$0/mo
  • 100 entries / mo.
  • 1 user
  • Payments available
  • Includes Cognito Forms branding

Pro

$24/mo
  • 2,000 entries / mo.
  • 1 user
  • Electronic Signatures
  • Save & Resume
  • Remove Cognito Forms branding

Team

Popular
$62/mo
  • 10,000 entries / mo.
  • 5 users
  • Workflow & Approvals
  • Data Lookups

Business

$129/mo
  • 25,000 entries / mo.
  • 10 users
  • 5 guests
  • Folder Permissions
  • 1 year Audit Log History
  • 50,000 API requests / mo.

Enterprise

$199/mo
  • Unlimited entries
  • 20 users
  • 20 guests
  • HIPAA Compliance
  • Single Sign-on
  • Custom Document Templates

Pay As You Go

$98/mo
  • Access to 7.5 million participants
  • Rich targeting & screening
  • Scheduling automation
  • Incentive distribution
  • Quota tracking
  • Research tool integrations
  • AI insights & analysis
  • Unlimited seats
  • Project coordinator & live chat support

Essential

Popular
$36/mo
  • Save 27% per session
  • Further discounts for tasks and surveys
  • Quota automation
  • Re-invite past participants
  • Customer success support

Custom

Custom
  • Best rate guaranteed
  • Deep discounts for tasks and surveys
  • Negotiable contract terms
  • Security review
  • Prioritized project support
  • Enterprise customer success manager
  • Custom onboarding

Cognito Forms vs User Interviews FAQ

Which one is cheaper?
Cognito Forms starts lower at $24/mo, compared to $36/mo for User Interviews.
Can I use either one for free?
Cognito Forms has a free plan. User Interviews doesn't — you'll need to pay from day one.
How do they charge?
Different approach here. Cognito Forms uses hybrid pricing, while User Interviews goes with usage-based. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Cognito Forms: They're the value play, anchored by a free plan and unlimited forms and payments, which is a pointed contrast to Jotform and Typeform, where form counts and response caps bite earlier. That puts them in the mid-to-low range, and the Enterprise tier at $199 is still modest compared to what enterprise form tools usually charge. User Interviews: Sitting in the usage-based middle tier of the research ops space — not a cheap self-serve tool, but not enterprise-only like Gartner-adjacent research platforms either. They're chasing teams that already know research needs to scale but don't want a flat per-seat SaaS bill for tools half their org won't touch.

Still deciding? See the best Cognito Forms alternatives or the best User Interviews alternatives, ranked with verified pricing.

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